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Help Center
Welcome to Teachme Biz Help Center !
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Functionality FAQ
Plans and Billing
Know-how and case studies
Online Manuals
Release Notes
Announcements
Popular Topics
I can't log in. What should I do?
How do I update my app?
System Requirements
Use Teachme AI to Automatically Generate Manuals and Video Subtitles.
Functionality FAQ
What is Teachme Biz?
What kind of service is Teachme Biz?
Is Teachme Biz an online service?
What language does Teachme Biz support?
Support
About customer support
Is there a support by phone?
Do you have foreign language help?
Device and System Requirements
System Requirements
How many devices can I use at the same time with the same account?
What are the smartphone specs that support Mobile App
App Installation
Installation
Update
Login・Password
Login・Single sign-on (SSO)
Teachme AI
What is Teachme AI?
The generation by Teachme AI is not working well. What should I do?
"Teachme AI" Frequently Asked Questions
Management Functions
Group Management Settings
Authentication・Single sign-on (SSO)
Provisioning
Folder Management Settings
What is Folder Administrator?
Can I create a folder within a folder?
Can I change the URL of a public folder?
Data Synchronization
Understanding 'Unsynced' Status in the Mobile App.
Manual
Search
View
Share
Public Sharing
How does Teachme Biz count public views?
The maximum number of public views has been reached. What should I do?
When public views count is being reset?
Task Distribution
Who can distribute tasks?
How do I check whether the Task Receivers understand the assigned task?
Do task receivers get any reminder to finish the task?
Training Function
What is the comprehension test function?
Portal Pages
What is the Portal Pages function?
Notification
Who is notified when manuals are released or updated?
What should I do if the "This message could not be displayed." error was displayed in update notifications?
Application Settings
What is "Enable hardware acceleration" in the Editor Plugin?
Access Restrictions
What URLs and ports should be allowed to access Teachme Biz?
Plans and Billing
Plans and Billing
Can I download the data after a subscription plan has been canceled?
What happens if I exceed the maximum number of videos that can be uploaded?
Contact Us
Functionality FAQ
What is Teachme Biz?
Support
Device and System Requirements
App Installation
Installation
Update
Login・Password
Login・Single sign-on (SSO)
Teachme AI
Management Functions
Group Management Settings
Authentication・Single sign-on (SSO)
Provisioning
User
Folder
Group IP Restriction
Device Restriction
Export・Output
Translation
Folder Management Settings
Data Synchronization
Manual
Search
View
Share
View folder
Create・Edit
Image・Video (Add)
Image・Video (Edit)
Add link・Attach file
Archive
Others
Public Sharing
Task Distribution
Training Function
Portal Pages
Notification
Application Settings
Access Restrictions
Plans and Billing
Plans and Billing
Know-how and case studies
Manual Creation Know-How
Teachme AI
Announcements
Major Updates
Monthly Updates
Outage・Maintenance
Other
Release Notes
Common for all apps
Web Browser
iOS App
Android App
Editor Plugin
Windows Desktop App
Mobile Browser