Thank you for using Teachme Biz.
We would like to inform you of changes to the operating environments for the mobile app and mobile browser.
Overview
Android 10 / iOS 17 / iPadOS 17 will be removed from the supported operating environments for the mobile app and mobile browser.
Change Date
Scheduled for February 2027 or later
Details
Reason for Operating Environment Changes
Teachme Biz periodically reviews its recommended OS versions for the following purposes.
- To provide customers with a more comfortable and secure experience
- To deliver new features and improvements more quickly
Recommended versions are selected based on a comprehensive assessment of Security, stability, and service Usage status.
What We Ask of Our Customers
If you are using an affected OS, please update it as soon as possible.
Please note that the following iPad models cannot be updated to iPadOS 18 or later.
Please consider replacing your device.
- iPad (6th generation)
- 12.9-inch iPad Pro (2nd generation)
- 10.5-inch iPad Pro
Frequently Asked Questions
Will the Teachme Biz app be completely unusable on OS versions outside the supported environment?
We do not plan to intentionally and immediately restrict access to all features.
However, some functional limitations may occur in releases after the operating environment change.
Additionally, we will be unable to respond to inquiries regarding usage methods or issues.
Will new installations and updates no longer be possible?
Starting with the release planned for February 2027 or later, installation and updates of the mobile app will be restricted on the affected OS versions.
Related Links
List of supported operating environments
https://help.teachme.jp/hc/en-us/articles/14572215297305
We will continue to work on improving and developing features to help streamline your operations.
If you have any questions or concerns regarding this matter, please feel free to contact us via the Contact form.
Revision history
2026/11/12 Created