Below is a list organized by feature.
The sender address for all emails is information@teachme.jp.
Login
| Action/Situation | Subject | To | CC |
| Confirm Group ID from the login screen | [Teachme] [Important] Notice of Confirm group ID | Email address entered | - |
| Administrator changes a user's login password | [Teachme] [Important] Notice of Change Password for Group "(Group Display Name)" | Target user | - |
| Administrator resets the password for a user without a registered email address *1 | [Teachme] [Important] Notice of Change Password for Group "(Group Display Name)" | User whose password was reset | Group administrator *2 |
| User's account information is updated | [Teachme] [Important] Notice of Account Information Update | User whose account information was updated | - |
| Password inquiry from the login screen | [Teachme] [Important] Notice of Reset Password | User who made the password inquiry | - |
| A user without a registered email address makes a password inquiry from the login screen | [Teachme] [Important] A user has requested a password reset | Group administrator | Group sub-administrator |
| External view count reaches 80% *3 | [Teachme] The number of public views allowed is approaching its upper limit. | Group administrator | Group sub-administrator |
| External view count reaches 100% *3 | [Teachme] The number of public views allowed reached its upper limit. | Group administrator | Group sub-administrator |
| 3 days before the QR code login expiration date | [Teachme] QR code login expiration dates are approaching | Group administrator | Group sub-administrator |
Notes
*1: Users without a registered email address cannot reset their own password, so the Group administrator or sub-administrator must perform the password reset.
Reference: Reset the password for a user without a registered email address (Web browser version)
*2: The Group administrator is notified only when the password reset was performed by a Group sub-administrator.
*3: Notifications are sent only once per month for each threshold. Additionally, even if the view count limit is changed mid-month, the same email will not be sent again.
Group Settings
| Action | Subject | To | CC |
| Create a group (performed by our team) | [Teachme] Notice of the login info. | Email address of the person who applied for group creation | - |
| Change Group ID | [Teachme] [Important] Group ID has been changed | All users in the group | - |
| Add user *1 | [Teachme] Welcome to Teachme! | User added to the group *2 | - |
| Send invitation reminder email | [Teachme] [Reminder] Welcome to Teachme! | Users who have not logged in *3 | - |
| CSV batch registration *4 | [Teachme] Users' info batch update completed | User who performed the CSV batch registration | - |
| Change group administrator | [Teachme] You have been set as the administrator of group "(Group Display Name)" | New group administrator | Former group administrator |
| Add group sub-administrator | [Teachme] You have been set as the sub-administrator of group "(Group Display Name)" | Added group sub-administrator | - |
| Remove group sub-administrator | [Teachme] You have been removed as the sub-administrator of group "(Group Display Name)" | Former group sub-administrator who was removed | - |
Notes
*1: Not applicable if "Send email after registration is complete" is not selected.
*2: Not applicable if the user does not have a registered email address.
*3: Not applicable if the account is suspended or if no email address is registered.
*4: Depending on settings, registration can be done without sending a notification.
Reference: Bulk update user information
Manuals
| Action | Subject | To | CC |
| Publish a manual *1 | [Teachme] "(Manual name)" has been published | When published via the web browser version: Users and teams selected as notification recipients When published via a method other than the web browser version: Users who have joined the folder where the published manual is stored |
- |
| Update a manual *1 | [Teachme] "(Manual name)" has been updated | When published via the web browser version: Users and teams selected as notification recipients When published via a method other than the web browser version: Users who have joined the folder where the published manual is stored |
- |
| A comment is posted *2 | [Teachme] A comment was posted on "(Manual name)" | Owner | - |
| Receives a Good Job! *2 | [Teachme] "(Manual name)" received a Good Job! | Owner | - |
| Request permissions to view *3 | [Teachme] Request for permission to view | Folder administrator of the folder where the manual is stored | Folder sub-administrator |
Notes
※1: If you wish to send notifications, you need to perform the operation to notify when publishing or updating a manual.
[Web Browser version]Notify users that a manual has been "published" or "updated"
[iOS version]Create and edit manuals
[Android version]Create and edit manuals
※2: The owner will not receive a notification for actions they performed themselves.
※3: What is "Request permissions to view" and what should I do?
Folder
| Action | Subject | To | CC |
| Set folder administrator | [Teachme] You have been set as the administrator of folder "(Folder name)" | The assigned folder administrator | - |
| Remove folder administrator | [Teachme] You have been removed as the administrator of folder "(Folder name)" | The former folder administrator who was removed | - |
| Add folder sub-administrator | [Teachme] You have been set as a sub-administrator of folder "(Folder name)" | The added folder sub-administrator | - |
| Remove folder sub-administrator | [Teachme] You have been removed as a sub-administrator of folder "(Folder name)" | The former folder sub-administrator who was removed | - |
| Folder move failed | [Teachme] Folder Move Failed | The assigned folder administrator | - |
Task Feature
| Action / Status | Subject | To | CC |
| Deliver task | [Teachme] Task "(Task name)" has been delivered | The user who delivered the task | Users with folder management permissions for the target delivery folder※1 |
| Receive task | [Teachme] Task "(Task name)" has been delivered from (Task sender) | The user who received the task | - |
| Revert task to pre-delivery status | [Teachme] Task "(Task name)" has been reverted to pre-delivery status | The user who reverted the task to pre-delivery status | Users with folder management permissions for the target delivery folder※1 |
| Archive task | [Teachme] Task "(Task name)" has been archived | The user who archived the task | Users with folder management permissions for the target delivery folder※1 |
| Delete task | [Teachme] Task "(Task name)" has been deleted | The user who deleted the task | Users with folder management permissions for the target delivery folder※1 |
| Sender sends a message to users who received the task | [Teachme] (Message sender) has sent a message regarding task "(Task name)" | The user who sent the message | Users with folder management permissions for the target delivery folder※1 |
| Sender sends a message to users who received the task | [Teachme] A message regarding task "(Task name)" has arrived from (Message sender) | The user who received the message | - |
| Recipient sends a message to the user who delivered the task | [Teachme] A message regarding task "(Task name)" has arrived from (Message sender) | The user who delivered the task | Users with folder management permissions for the target delivery folder※1, the user who sent the message |
| Around 9:10 AM daily※2 | [Teachme] Task deadline notification | Users who received the task※3 | - |
Notes
※1: Users with folder management permissions include folder administrators and sub-administrators, as well as group administrators and sub-administrators who have joined the folder. However, this does not include group administrators and sub-administrators who have joined the folder as a team rather than as individuals.
※2: The delivery period runs from the day before the task deadline to one month after the task deadline has passed.
※3: Users who have already completed the task, have a suspended account, or are not participating in the folder are excluded.
Training Features
| Action/Situation | Subject | To | CC |
| Adding a course learner | [Teachme] The course "(Course name)" has been delivered. | The user added as a course learner | - |
| Adding a manual to an enrolled course | [Teachme] A course manual has been added to the "(Course name)" course. | Users enrolled in the target course | - |
| There are learners who have not completed the course 87 hours before the due date ※1 | [Teachme] The due date for the "(Course name)" course is approaching. | Users enrolled in the target course | - |
| There are learners who have not completed the course 9 hours after the due date ※1 | [Teachme] The due date for the "(Course name)" course has passed. | Users enrolled in the target course | - |
Notes
※1: The notification is sent only once.
Approval Workflow
| Action | Subject | To | CC |
| Applicant submitted or resubmitted an approval request | [Teachme] An approval request has been received for the manual "[Manual Title]" | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] An approval request has been received for the manual "[Manual Title]" | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] The manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual became ready to publish | [Teachme] The manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual was automatically published | [Teachme] The manual "[Manual Title]" has been approved and published | Applicant | - |
| Approver sent back the manual | [Teachme] The approval request for the manual "[Manual Title]" has been sent back | Applicant | - |
| Administrator suspended the workflow | [Teachme] The approval workflow for the manual "[Manual Title]" has been suspended | Applicant | - |
| Applicant resumed the workflow | [Teachme] An approval request has been received for the manual "[Manual Title]" | Approver* | - |
| Applicant resumed the workflow | [Teachme] The approval workflow for "[Manual Title]" has been resumed | Applicant | - |
* When the workflow is resumed, the notification is sent to the approver of the stage that was pending approval at the time of suspension. If the approver for that stage was changed during the suspension, the notification will be sent to the updated approver.
Access Approval Management
| Action | Subject | To | CC |
| When a user submits a request | [Teachme] An access approval request has been received from 〇〇 | Group administrator | Group sub-administrator |
| When a user's request is approved | [Teachme] Access request for mobile app was approved | The user who submitted the request | - |
| When a user's request is denied | [Teachme] Access request for mobile app was denied | The user who submitted the request | - |
| When an administrator manually registers a Specific Code and approves it | [Teachme] Access from mobile app was approved | The user who submitted the request | - |
| When an administrator denies a request at a time other than when the user's request was received | [Teachme] Access from mobile app was denied | The user who submitted the request | - |
| When an administrator changes an approved request to pending | [Teachme] Access from mobile app has been restricted | The user who submitted the request | - |
※ E-mail notifications for the Access Approval Management feature can be turned ON/OFF. The default setting is OFF.
Configure Email Notifications for Access Approval Management (Web Browser)
Auto-Translation Feature
| Action | Subject | To | CC |
| Translation dictionary CSV registration (success) | [Teachme] Translation dictionary update completed | The user who performed the CSV registration | - |
| Translation dictionary CSV registration (failure) | [Teachme] Failed to update translation dictionary | The user who performed the CSV registration | - |
API Integration
| Status | Subject | To | CC |
| 7 days and 14 days before the Client ID expiration date | [Teachme] [Important] The API Integration Client ID expiration date is approaching | Group administrator | Group sub-administrator |