We provide a list organized by feature.
The sender address for all emails is information@teachme.jp.
Login
| Action/Situation | Subject | To | CC |
| Confirm group ID from the login screen | [Teachme Biz][Important] Notice of Group ID Confirmation | The email address entered | - |
| Administrator changes a user's login password | [Teachme Biz][Important] Notice of Login Password Change for Group "(Group Display Name)" | The target user | - |
| Administrator resets the password of a user without a registered email address *1 | [Teachme Biz][Important] Notice of Login Password Change for Group "(Group Display Name)" | The user whose password was reset | Group administrator *2 |
| A user's account information is updated | [Teachme Biz][Important] Notice of Account Information Update | The user whose account information was updated | - |
| Password inquiry from the login screen | [Teachme Biz][Important] Notice of Password Reset | The user who made the password inquiry | - |
| A user without a registered email address makes a password inquiry from the login screen | [Teachme Biz] [Important] A user has requested a password reset | Group administrator | Group sub-administrator |
| External view count reaches 80% *3 | [Teachme Biz] The number of public views allowed is approaching its upper limit. | Group administrator | Group sub-administrator |
| External view count reaches 100% *3 | [Teachme Biz] The number of public views allowed reached its upper limit. | Group administrator | Group sub-administrator |
| 3 days before the QR code login expiration date | [Teachme Biz] QR code login expiration dates are approaching | Group administrator | Group sub-administrator |
Notes
*1: Users without a registered email address cannot reset their own password, so a group administrator or sub-administrator must perform the password reset on their behalf.
Reference: Resetting the password for users without a registered email address (Web browser version)
*2: The group administrator is only notified when the password reset was performed by a group sub-administrator.
*3: Notifications are sent only once per month for each threshold. Additionally, if the view count limit is changed mid-month, the same email will not be sent again.
Group Settings
| Action | Subject | To | CC |
| Create a group (handled by our team) | [Teachme Biz] Notice of the login info. | Email address of the person who applied for group creation | - |
| Change Group ID | [Teachme Biz][Important] Group ID has been changed | All users in the group | - |
| Add user*1 | [Teachme Biz] Welcome to Teachme Biz! | User added to the group*2 | - |
| Send invitation reminder email | [Teachme Biz][Reminder] Welcome to Teachme Biz! | Users who have not logged in*3 | - |
| CSV batch registration*4 | [Teachme Biz] Users' info batch update completed | User who performed CSV batch registration | - |
| Change group administrator | [Teachme Biz] You have been set as the administrator of group "(Group Display Name)" | New group administrator | Former group administrator |
| Add group sub-administrator | [Teachme Biz] You have been set as the sub-administrator of group "(Group Display Name)" | Added group sub-administrator | - |
| Remove group sub-administrator | [Teachme Biz] You have been removed as the sub-administrator of group "(Group Display Name)" | Former group sub-administrator who was removed | - |
Notes
*1: Not applicable if "Send email after registration is complete" is not selected.
*2: Not applicable if the user does not have a registered email address.
*3: Not applicable if the account is suspended or if no email address is registered.
*4: Depending on the settings, registration can be done without sending a notification.
Reference: Batch update user information
Manual
| Action | Subject | To | CC |
| Publish a manual*1 | [Teachme Biz] "(Manual name)" has been published | When published via web browser: Users and teams selected as notification recipients When published via other than web browser: Users who have joined the folder where the published manual is stored |
- |
| Update a manual*1 | [Teachme Biz] "(Manual name)" has been updated | When published via web browser: Users and teams selected as notification recipients When published via other than web browser: Users who have joined the folder where the published manual is stored |
- |
| A comment is posted*2 | [Teachme Biz] A comment has been posted on "(Manual name)" | Owner | - |
| Receives a Good Job!*2 | [Teachme Biz] "(Manual name)" received a Good Job! | Owner | - |
| Request permissions to view*3 | [Teachme Biz] Request for permission to view | Folder administrator of the folder where the manual is stored | Folder sub-administrator |
Notes
※1: If you wish to send notifications, you must perform the operation to notify when a manual is published or updated.
[Web browser version] Notify that a manual has been "published" or "updated"
[iOS version] Creating and editing manuals
[Android version] Creating and editing manuals
※2: The owner will not receive a notification for actions they performed themselves.
※3: What is "Request permissions to view" and what should I do?
Folder
| Action | Subject | To | CC |
| Set folder administrator | [Teachme Biz] You have been set as the administrator of folder "(Folder name)" | The folder administrator who was set | - |
| Remove folder administrator | [Teachme Biz] You have been removed as the administrator of folder "(Folder name)" | The former folder administrator who was removed | - |
| Add folder sub-administrator | [Teachme Biz] You have been set as a sub-administrator of folder "(Folder name)" | The folder sub-administrator who was added | - |
| Remove folder sub-administrator | [Teachme Biz] You have been removed as a sub-administrator of folder "(Folder name)" | The former folder sub-administrator who was removed | - |
| Folder move failed | [Teachme Biz] Folder Move Failed | The folder administrator who was set | - |
Task Feature
| Action / Status | Subject | To | CC |
| Distribute task | [Teachme Biz] Task "(Task name)" has been distributed | The user who distributed the task | Users with folder management permissions for the target distribution folder ※1 |
| Receive task | [Teachme Biz] Task "(Task name)" has been distributed by (Task distributor) | The user who received the task | - |
| Revert task to pre-distribution status | [Teachme Biz] Task "(Task name)" has been reverted to pre-distribution status | The user who reverted the task to pre-distribution status | Users with folder management permissions for the target distribution folder ※1 |
| Archive task | [Teachme Biz] Task "(Task name)" has been archived | The user who archived the task | Users with folder management permissions for the target distribution folder ※1 |
| Delete task | [Teachme Biz] Task "(Task name)" has been deleted | The user who deleted the task | Users with folder management permissions for the target distribution folder ※1 |
| Distributor sends a message to users who received the task | [Teachme Biz] (Message sender) has sent a message regarding task "(Task name)" | The user who sent the message | Users with folder management permissions for the target distribution folder ※1 |
| Distributor sends a message to users who received the task | [Teachme Biz] You have received a message from (Message sender) regarding task "(Task name)" | The user who received the message | - |
| Recipient sends a message to the user who distributed the task | [Teachme Biz] You have received a message from (Message sender) regarding task "(Task name)" | The user who distributed the task | Users with folder management permissions for the target distribution folder ※1, the user who sent the message |
| Around 9:10 AM daily ※2 | [Teachme Biz] Task deadline notification | Users who received the task ※3 | - |
Notes
※1: Users with folder management permissions include folder administrators and sub-administrators, as well as group administrators and sub-administrators who have joined the folder. However, this does not include group administrators and sub-administrators who have joined the folder as a team rather than as individuals.
※2: The delivery period is from the day before the task deadline to one month after the task deadline has passed.
※3: Users who have already completed the task, have a suspended account, or are not participating in the folder are excluded.
Training
| Operation/Situation | Subject | To | CC |
| Adding a course learner | [Teachme Biz] The "(Course name)" course has been delivered. | Users added as course learners | - |
| Adding a manual to a course being taken | [Teachme Biz] A course manual has been added to the "(Course name)" course. | Users enrolled in the target course | - |
| There are learners who have not completed the course 87 hours before the due date ※1 | [Teachme Biz] The due date for the "(Course name)" course is approaching. | Users enrolled in the target course | - |
| There are learners who have not completed the course 9 hours after the due date ※1 | [Teachme Biz] The due date for the "(Course name)" course has passed. | Users enrolled in the target course | - |
Notes
※1: Notifications are sent only once.
Approval workflow
| Action | Subject | To | CC |
| Applicant submitted or resubmitted an approval request | [Teachme Biz] An approval request has been received for the manual "[Manual Title]" | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme Biz] An approval request has been received for the manual "[Manual Title]" | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme Biz] The manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual became ready to publish | [Teachme Biz] The manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual was automatically published | [Teachme Biz] The manual "[Manual Title]" has been approved and published | Applicant | - |
| Approver sent back the manual | [Teachme Biz] The approval request for the manual "[Manual Title]" has been sent back | Applicant | - |
| Administrator suspended the workflow | [Teachme Biz] The approval workflow for the manual "[Manual Title]" has been suspended | Applicant | - |
| Applicant resumed the workflow | [Teachme Biz] An approval request has been received for the manual "[Manual Title]" | Approver* | - |
| Applicant resumed the workflow | [Teachme Biz] The approval workflow for "[Manual Title]" has been resumed | Applicant | - |
* When a workflow is resumed, notifications are sent to the approver(s) of the stage that was pending approval at the time of suspension. If the approver for that stage was changed during the suspension, the notification will be sent to the updated approver.
Access Approval Management
| Action | Subject | To | CC |
| When a user submits a request | [Teachme Biz] An access approval request has been received from 〇〇 | Group administrator | Group sub-administrator |
| When a user's request is approved | [Teachme Biz] Access request for mobile app was approved | The user who submitted the request | - |
| When a user's request is denied | [Teachme Biz] Access request for mobile app was denied | The user who submitted the request | - |
| When an administrator manually registers a Specific Code and approves it | [Teachme Biz] Access from mobile app was approved | The user who submitted the request | - |
| When an administrator denies a request at a time other than when the user's request was received | [Teachme Biz] Access from mobile app was denied | The user who submitted the request | - |
| When an administrator changes a request from approved to pending | [Teachme Biz] Access from mobile app has been restricted | The user who submitted the request | - |
※ E-mail notifications for the Access Approval Management feature can be turned ON/OFF. The default setting is OFF.
Configure Email Notifications for Access Approval Management (Web Browser)
Auto-Translation Feature
| Action | Subject | To | CC |
| CSV registration of translation dictionary (success) | [Teachme Biz] Translation dictionary update completed | The user who performed the CSV registration | - |
| CSV registration of translation dictionary (failure) | [Teachme Biz] Failed to update translation dictionary | The user who performed the CSV registration | - |
API Integration
| Status | Subject | To | CC |
| 7 days and 14 days before the Client ID expiration date | [Teachme Biz] [Important] The API Integration Client ID expiration date is approaching | Group administrator | Group sub-administrator |