We provide a list organized by feature.
The sender address for all emails is information@teachme.jp.
Login
| Action/Situation | Subject | To | CC |
|---|---|---|---|
| Confirm Group ID from the login screen | [Teachme] [Important] Notice of Group ID Confirmation | The entered E-Mail Address | - |
| Administrator changes a user's login Password | [Teachme] [Important] Notice of Login Password Change for Group "(Group Display Name)" | The target user | - |
| Administrator resets the Password of a user without a registered E-Mail Address ※1 | [Teachme] [Important] Notice of Login Password Change for Group "(Group Display Name)" | The user whose Password was reset | Group administrator ※2 |
| A user's account information is updated | [Teachme] [Important] Notice of Account Information Update | The user whose account information was updated | - |
| Password inquiry from the login screen | [Teachme] [Important] Notice of Reset Password | The user who made the Password inquiry | - |
| A user without a registered E-Mail Address makes a Password inquiry from the login screen | [Teachme] [Important] A user has requested a Password reset | Group administrator | Group sub-administrator |
| 3 days before the QR code login expiration date | [Teachme] QR code login expiration dates are approaching | Group administrator | Group sub-administrator |
Notes
※1: Users without a registered E-Mail Address cannot reset their own Password, so a Group administrator or sub-administrator must perform the Password reset.
Reference: Reset the Password of a user without a registered E-Mail Address (Web browser version)
※2: The Group administrator is only notified when the Password reset was performed by a Group sub-administrator.
Group Settings
| Action | Subject | To | CC |
|---|---|---|---|
| Create a Group (performed by our staff) | [Teachme] Notice of the login info. | The E-Mail Address of the person who applied for Group creation | - |
| Change Group ID | [Teachme] [Important] The Group ID has been changed | All users in the Group | - |
| Add user ※1 | [Teachme] Welcome to Teachme! | The user added to the Group ※2 | - |
| Send re-invitation notification email | [Teachme] [Re-notification] Welcome to Teachme! | Users who have not logged in ※3 | - |
| CSV batch registration ※4 | [Teachme] Users' info batch update completed | The user who performed the CSV batch registration | - |
| Change Group administrator | [Teachme] You have been set as the administrator of Group "(Group Display Name)" | New Group administrator | Former Group administrator |
| Add group sub-administrator | [Teachme] You have been set as the sub-administrator of Group "(Group Display Name)" | The added Group sub-administrator | - |
| Remove Group sub-administrator | [Teachme] You have been removed as the sub-administrator of Group "(Group Display Name)" | The former Group sub-administrator who was removed | - |
Notes
※1: Not applicable if "Send email after registration is complete" is not selected.
※2: Not applicable if the user does not have a registered E-Mail Address.
※3: Not applicable if the account is suspended or if no E-Mail Address is registered.
※4: Depending on settings, registration can be done without sending notifications.
Reference: Batch update user information
Manual
| Action | Subject | To | CC |
|---|---|---|---|
| Release a Manual ※1 | [Teachme] "(Manual name)" has been released | When released via the Web browser version: Users and Teams selected as notification recipients When released via a method other than the Web browser version: Users participating in the Folder where the released Manual is stored |
- |
| Update a Manual ※1 | [Teachme] "(Manual name)" has been updated | When released via the Web browser version: Users and Teams selected as notification recipients When released via a method other than the Web browser version: Users participating in the Folder where the released Manual is stored |
- |
| A Comment is posted ※2 | [Teachme] A Comment has been posted on "(Manual name)" | Owner | - |
| Receives a Good Job! ※2 | [Teachme] "(Manual name)" received a Good Job! | Owner | - |
| Request permissions to view ※3 | [Teachme] Request for permission to view | The Folder administrator of the Folder where the Manual is stored | Folder sub-administrator |
Notes
※1: If you wish to send notifications, you need to perform the operation to send notifications when releasing or updating a Manual.
[Web browser version] Notify users that a Manual has been "Released" or "Updated"
[iOS version] Create and edit a Manual
[Android version] Create and edit a Manual
※2: The Owner will not be notified when they perform the action themselves.
※3: What is "Request permissions to view"? What should I do?
Folder
| Action | Subject | To | CC |
|---|---|---|---|
| Set a Folder administrator | [Teachme] You have been set as the administrator of Folder "(Folder name)" | The designated Folder administrator | - |
| Remove a Folder administrator | [Teachme] You have been removed as the administrator of Folder "(Folder name)" | The former Folder administrator who was removed | - |
| Add folder sub-administrator | [Teachme] You have been set as the sub-administrator of Folder "(Folder name)" | The added Folder sub-administrator | - |
| Remove Folder sub-administrator | [Teachme] You have been removed as the sub-administrator of Folder "(Folder name)" | The former Folder sub-administrator who was removed | - |
| Folder move failed | [Teachme] Folder Move Failed | The designated Folder administrator | - |
Release Outside
| Operation/Situation | Subject | To | CC |
|---|---|---|---|
| External views reach 80%※1 | [Teachme] The number of public views allowed is approaching its upper limit. | Group administrator | Group sub-administrator |
| External views reach 100%※1 | [Teachme] The number of public views allowed reached its upper limit. | Group administrator | Group sub-administrator |
Notes
※1: Notifications are sent once per month each.
Also, even if the views upper limit is changed mid-month, the same email will not be sent again.
Task Feature
| Operation/Situation | Subject | To | CC |
|---|---|---|---|
| Task delivered | [Teachme] Task "(Task name)" has been delivered | User who delivered the task | Users with folder management permissions for the target delivery folder※1 |
| Task received | [Teachme] Task "(Task name)" has been delivered from (Task sender) | User who received the task | - |
| Task reverted to pre-delivery status | [Teachme] Task "(Task name)" has been reverted to pre-delivery status | User who reverted the task to pre-delivery status | Users with folder management permissions for the target delivery folder※1 |
| Task archived | [Teachme] Task "(Task name)" has been archived | User who archived the task | Users with folder management permissions for the target delivery folder※1 |
| Task deleted | [Teachme] Task "(Task name)" has been deleted | User who deleted the task | Users with folder management permissions for the target delivery folder※1 |
| Sender sends a message to users who received the task | [Teachme] (Message sender) has sent a message regarding task "(Task name)" | User who sent the message | Users with folder management permissions for the target delivery folder※1 |
| Sender sends a message to users who received the task | [Teachme] You have received a message from (Message sender) regarding task "(Task name)" | User who received the message | - |
| Recipient sends a message to the user who delivered the task | [Teachme] You have received a message from (Message sender) regarding task "(Task name)" | User who delivered the task | Users with folder management permissions for the target delivery folder※1, User who sent the message |
| Around 9:00 AM daily (Japan Time)※2 | [Teachme] Task deadline notification | Users who received the task※3 | - |
Notes
※1: Users with folder management permissions are folder administrators and sub-administrators, as well as group administrators and sub-administrators who have joined the folder.
However, group administrators and sub-administrators who have joined the folder as a team rather than individually are not included.
※2: The delivery period runs from the day before the task deadline to one month after the task deadline has passed.
※3: Users who have already completed the task, users with suspended accounts, and users who have not joined the folder are excluded.
Training Feature
| Operation/Situation | Subject | To | CC |
|---|---|---|---|
| Course learner added | [Teachme] Course "(Course name)" has been delivered. | User added as a course learner | - |
| Manual added to enrolled course | [Teachme] A course manual has been added to course "(Course name)". | Users enrolled in the target course | - |
| There are learners who have not completed the course 87 hours before the due date※1 | [Teachme] The due date for course "(Course name)" is approaching. | Users enrolled in the target course | - |
| There are learners who have not completed the course 9 hours after the due date※1 | [Teachme] The due date for course "(Course name)" has passed. | Users enrolled in the target course | - |
Notes
※1: Notifications are sent only once.
Approval Workflow
| Operation | Subject | To | CC |
|---|---|---|---|
| Applicant submitted or resubmitted an approval request | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] Manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual became ready for release | [Teachme] Manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual was automatically released | [Teachme] Manual "[Manual Title]" has been approved and released | Applicant | - |
| Approver returned the manual | [Teachme] The approval request for manual "[Manual Title]" has been returned | Applicant | - |
| Administrator paused the workflow | [Teachme] The approval workflow for manual "[Manual Title]" has been paused | Applicant | - |
| Applicant resumed the workflow | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver※ | - |
| Applicant resumed the workflow | [Teachme] The approval workflow for "[Manual Title]" has been resumed | Applicant | - |
※ When a workflow is resumed, the notification is sent to the approver who was pending approval at the stage when it was paused.
If the approver at that stage was changed while paused, the notification will be sent to the updated approver.
Access Approval Management Feature
| Operation | Subject | To | CC |
|---|---|---|---|
| When a user submits a request | [Teachme] An access approval request has been received from ◯◯ | Group administrator | Group sub-administrator |
| When a user's request is approved | [Teachme] Access request for mobile app was approved | User who submitted the request | - |
| When a user's request is denied | [Teachme] Access request for mobile app was denied | User who submitted the request | - |
| When an administrator manually registers a Specific Code and approves it | [Teachme] Access from mobile app was approved | User who submitted the request | - |
| When an administrator denies a request at a time other than when the user's request was received | [Teachme] Access from mobile app was denied | User who submitted the request | - |
| When an administrator changes a request from approved to pending | [Teachme] Access from mobile app has been restricted | User who submitted the request | - |
※E-mail notifications for the Access Approval Management feature can be turned ON/OFF.
The default setting is OFF.
Configure Email Notifications for Access Approval Management (Web Browser)
Auto-translation feature
| Action | Subject | To | CC |
|---|---|---|---|
| CSV batch registration of Translation dictionary (success) | [Teachme] Translation dictionary update completed | User who performed the CSV batch registration | - |
| CSV batch registration of Translation dictionary (failure) | [Teachme] Failed to update translation dictionary | User who performed the CSV batch registration | - |
API Integration
| Status | Subject | To | CC |
|---|---|---|---|
| When the Client ID is 7 days and 14 days before its Expiration Date | [Teachme] [Important] The Client ID for API Integration is approaching its expiration date | Group administrator | Group sub-administrator |