User Support
- Behavior and Precautions During Maintenance
- How do I receive maintenance notifications?
- What should I check first when experiencing performance delays or issues?
- I received an error message saying "Please contact customer support." What should I do?
- Notes for Capturing Images and Videos for Inquiries
- About customer support
Supported Devices & Environments
- List of System Requirements
- Please tell me about Teachme AI's features and supported plans
- Maximum number of connections per account
- About Environments Where Teachme Biz Cannot Be Used
- Can I change the system language?
- The timezone of the date and time displayed on the screen
Installation & Updates
- How do I update my app?
- Could you provide details on the features included in each contract plan?
- How are mobile app version numbers updated?
- How can I check the app version?
- How do I uninstall the Teachme Biz app?
- Will unsaved data in manuals being created or edited be lost if the mobile app (iOS/Android) is updated?
Login / Password
- Forgot password. What to do?
- I can't log in. What should I do?
- Log In
- What symbols can be used for passwords in Teachme Biz?
- How to Change Account Information
- How to change login password
Admin Features & Settings
Search Manuals
- Please tell me about the Easy AI Search
- Manual search methods and search targets (Web Browser)
- Does manual search distinguish between half-width/full-width characters and uppercase/lowercase letters?
- How does "Easy AI Search" generate answers?
- What is the difference between "All" and "All (for Administrator)"?
- Why does the display order differ between screens when manuals are sorted by "Update Date"?
View Manuals
Create & Edit Manuals
Manual Management
Auto-Translation
- Please tell me about the automatic translation feature
- Please explain the difference between Google Translate and AI translation in the automatic translation feature
- Please tell me which parts are targeted for translation by the automatic translation feature
- What languages can I choose to translate into with the auto-translate function?
- How do I register and update a translation dictionary?
- I got an error when registering a translation dictionary. What should I do?
Public Folder
- Please tell me about external publication
- What is Referrer Restriction?
- How does Teachme Biz count public views?
- Can the display of Public Folders and Release Outside manuals be customized?
- Will Release Outside manuals appear in search engine results?
- Can I use the Outside Release feature during the trial period?
Approval Workflow
- Please tell me about the approval workflow feature
- About Approval Workflow Permissions
- Frequently Asked Questions About Approval Workflows
- Who can set up an approval workflow?
- Can I withdraw an approval request for a manual?
- Tell me about the revision history
Template
Portal Pages
- Please tell me about the portal page feature
- Can I change the display order of Portal Pages?
- Can I restrict viewing on the portal page?
- Tips for Creating and Managing Portal Pages
Training & Comprehension Tests
- Please tell me about the training feature
- What is the comprehension test function?
- Please tell me about the function of automatically generating comprehension tests using AI.
- About training function permissions
- What types of notifications are sent in the Training feature?
- Frequently Asked Questions About the Training Feature
Tasks
- About the Task Function
- Is there a limit to the number of tasks that can be created, the number of manuals that can be added to one task, or the number of distribution destinations?
- Can I edit the content of a distributed task?
- What happens if a task is not executed?
- Can I communicate about tasks?
- What happens when a distributor archives a task?
Notifications
- Teachme Biz: Types and recipients of emails
- Please provide a list of system notification emails sent from Teachme Biz
- When are notifications sent to mobile devices (smartphones, tablets)?
- How to Unsubscribe from Teachme Biz Emails
- How to turn off Teachme Biz notifications
- What are the means of receiving notifications?