We have compiled frequently asked questions about the Training feature.
Please refer to the following article for specifications and details on this feature.
▼ About the Training feature
https://help.teachme.jp/hc/en-us/articles/7441713539993
Q: Can I specify (change) the display order of courses on the "My courses" screen?
A: No.
Courses with a status of "Not started" or "In progress" are displayed first, and "Completed" courses are moved to the bottom of the screen.
Among "Not started" and "In progress" courses, they are displayed in order of the nearest due date.
Q: Can I set conditions for displaying the "Complete button"?
A: No.
If you want users to click "Completed" after achieving certain conditions, please specify this in the course description or in the manuals within the course.
Q: Can I still take a course or comprehension test after the due date has passed?
A: Yes.
Q: If I update a manual within a course, will the status of a "Completed" manual revert to "Not started"?
A: No.
For information about notifications related to training courses, please refer to the following article.
▼ Training feature notifications
https://help.teachme.jp/hc/en-us/articles/900006441663
Q: Can I distribute a course without adding a Comprehension test?
A: Yes.
Q: Can I customize the Comprehension test?
(Save draft, auto-save, adding images or videos, randomizing questions, changing the passing score from a perfect score, displaying the test again to users who have already passed, checking the number of attempts until passing, checking questions with many incorrect answers)
A: In general, we do not support customizations that are not described in the Manual.
For feature requests, please let us know via the Contact form.
Q: Can I review the content of a Comprehension test I have already passed at a later time?
A: No.
Q: The Complete button is not displayed. What should I do?
A: Communication permission settings may be affecting this. Please configure the required communication permission settings.
▼ Please tell me the URLs, ports, etc. that need to be permitted for communication to access Teachme Biz
https://help.teachme.jp/hc/en-us/articles/900005507666
If the issue persists, please Contact us.
For inquiries regarding this matter (Japan, Thailand, Vietnam)
■Studist Japan
Use the Contact Form for inquiries regarding this matter.
Email: support@teachme.jp
■Studist Thailand
Email: support-global@teachme.jp
LINE Official Account: @studist.th
Scan this QR Code
Or add a friend via LINE ID: @studist.th (Please make sure to include the "@" symbol)
■Studist Vietnam
Please contact us at support-vn@teachme.jp.