Outage・Maintenance

• [Resolved] An issue that the Android app may not be able to display the manual in Slide show. (Last updated: 2022/12/06)
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2022/11/29
• [Resolved with remaining impact] An issue that "PDF export" is output as "Browser" in CSV of report function. (Last updated: 2022/11/16)
• [Resolved] An issue that the CSV of the report function does not properly output the view from mobile apps. (Last updated: 2022/11/22)
• [Ongoing] An issue that may prevent opening folders and sub-folders. (Last updated: 2022/11/01)
• [Resolved with remaining impact] An issue with some notifications of training functions not being received. (Last updated: 2022/10/14）
• [Resolved] An issue with outside users not being able to view manuals in Slide show. (Last updated: 2022/10/07）
• [Resolved] Some processing may be delayed. (Last updated: 2022/09/12）
• [Ongoing] iOS app may force close immediately after startup. (Last updated: 2022/09/06）
• [Resolved]Manuals searched and viewed via mobile app are not counted as "Hits in search & views" in the search log of the report function. (Last updated: 2022/10/19）
• [Resolved] Errors may occur in the "Manage teams" and Teachme Biz for Salesforce under certain conditions. (Last updated: 2022/08/09）
• [Resolved]Manuals containing videos that meet certain conditions did not display properly in the Web browser and mobile browser. (Last updated: 2022/08/03）
• [Resolved] Problems accessing Teachme Biz (Last updated: 2022/07/25）
• [Ongoing] When searching for keywords containing ['] in iOS apps, the search results may not be displayed correctly or the app may crash. (Last updated: 2022/06/30）
• [Ongoing] An issue has been observed where certain video editing operations on some Android devices may cause the application to force close. (Last updated: 2022/06/24）
• Notice of temporary unavailability of service due to system maintenance | Scheduled on July 13, 2022
• [Resolved] Problems accessing Teachme Biz and some processing delays (Last updated: 2022/06/21）
• [Resolved] Problems accessing Teachme Biz (Last updated: 2022/06/16）
• [Resolved] Failure to play videos registered in Teachme Biz (Last updated: 2022/06/09）
• [Resolved] Problems accessing Teachme Biz (Last updated: 2022/05/27）
• [Ongoing]On the video editing screen of the Android app, the display scene of marking may differ from the actual marking scene. (Last updated: 2022/05/26）
• [Resolved] Problems accessing Teachme Biz (Last updated: 2022/05/19）
• [Resolved] When muting or trimming in the Android app for a video to which marks have been added by other devices or other apps, the muting or trimming is not reflected in the video editing screen. (Last updated: 2022/06/13）
• [Ongoing]When using the Android app on some device models, certain video editing operations cannot be performed. (Last updated: 2022/06/02）
• [Resolved]Bug that the application force-closes when trying to take a new video and register it to the cover or step in the Android app. (Last updated: 2022/05/19 ）
• [Resolved] An issue where some or all markings disappear when re-editing an image or video with specific text added with the edit function in the Android App. (Last updated: 2022/06/06）
• [Resolved with remaining impact] An issue prevented the creation of backups of some manuals. (Last updated: 2022/04/16）
• [Resolved] The thumbnails and images of videos may not be displayed when viewing a slideshow of bookmarked manuals in the iOS App other than the "Bookmarks" menu. (Last updated: 2022/04/28）
• [Resolved]Problems accessing Teachme Biz (Last updated: 2022/04/05）
• [Resolved] If user edits a video in the Web Browser version during a certain period and re-edit it in the mobile app, the markings may disappear (Last updated: ：2022/04/21）