Issues, Outages, and Maintenance

• [Resolved · Residual impact remaining] Bug where text entered with certain fonts may not display in image editing on the iOS app (Last updated: 2026/08/10)
• [Resolved · Residual impact remaining] Bug where text entered with certain fonts may not display in image editing on the iOS app (Last updated: 2026/08/10) Powered by Teachme Biz
• [Resolved] Bug where users may be logged out when using the Studio feature (Last updated: 2026/07/22)
• [Resolved] Bug where users may be logged out when using the Studio feature (Last updated: 2026/07/22) Powered by Teachme Biz
• [Resolved · Partial impact remaining] Bug where manual view counts were over-reported during certain time periods (2026/07/16)
• [Resolved · Partial impact remaining] Bug where manual view counts were over-reported during certain time periods (2026/07/16) Powered by Teachme Biz
• [Resolved] Issue where some manuals were not included in "Easy AI Search" results (Last updated: 2026/07/21)
• [Resolved] Issue where some manuals were not included in "Easy AI Search" results (Last updated: 2026/07/21) Powered by Teachme Biz
• [Resolved] Issue where comments and custom fields may move to a different step when using the Auto-Edit Assistant (Last updated: 2026/07/14)
• [Resolved] Issue where comments and custom fields may move to a different step when using the Auto-Edit Assistant (Last updated: 2026/07/14) Powered by Teachme Biz
• [Resolved] Bug where an error message is displayed despite successful SSO login (Last updated: 06/16/2026)
• [Resolved] Bug where an error message is displayed despite successful SSO login (Last updated: 06/16/2026) Powered by Teachme Biz
• [Resolved] Issue with delayed notifications for expired and expiring soon trainings (Last updated: 2026/06/02)
• [Resolved] Issue with delayed notifications for expired and expiring soon trainings (Last updated: 2026/06/02) Powered by Teachme Biz
• [Resolved] Issue where errors occur during some video editing operations and when changing user icons (Last updated: 2026/06/01)
• [Resolved] Issue where errors occur during some video editing operations and when changing user icons (Last updated: 2026/06/01) Powered by Teachme Biz
• [Resolved] Regarding issues with processing delays and inability to connect to Teachme Biz (Last updated: 2026/05/22)
• [Resolved] Regarding issues with processing delays and inability to connect to Teachme Biz (Last updated: 2026/05/22) Powered by Teachme Biz
• [Resolved] Issue where the app may fail to launch in the latest iOS app ver.7.1.1 (Last updated: 2026/03/26)
• [Resolved] Issue where the app may fail to launch in the latest iOS app ver.7.1.1 (Last updated: 2026/03/26) Powered by Teachme Biz
• [Resolved] Issue where Easy AI Search may not return answers (Last updated: 2026/03/11)
• [Resolved] Issue where Easy AI Search may not return answers (Last updated: 2026/03/11) Powered by Teachme Biz
• [Resolved] Bug where saving 5 or more new steps added in the iOS app fails (Last updated: 2026/03/10)
• [Resolved] Bug where saving 5 or more new steps added in the iOS app fails (Last updated: 2026/03/10) Powered by Teachme Biz
• [Resolved] Issue where the manual list displayed fewer manuals than actually exist for some customers (Last updated: 2026/02/24)
• [Resolved] Issue where the manual list displayed fewer manuals than actually exist for some customers (Last updated: 2026/02/24) Powered by Teachme Biz
• [Resolved] Issue where unintended search results may appear in Easy AI Search (Last updated: 2026/02/17)
• [Resolved] Issue where unintended search results may appear in Easy AI Search (Last updated: 2026/02/17) Powered by Teachme Biz
• [Fixed] Issue with Translation Function Not Working in Training Feature Slideshow (Last Updated: 2026/02/12)
• [Fixed] Issue with Translation Function Not Working in Training Feature Slideshow (Last Updated: 2026/02/12) Powered by Teachme Biz
• [Resolved] Bug where data is not displayed on the owned manuals list screen for each user in the user list (Last updated: 2025/12/16)
• [Resolved] Bug where data is not displayed on the owned manuals list screen for each user in the user list (Last updated: 2025/12/16) Powered by Teachme Biz
• [Resolved] A bug in Teachme Player where SSO login may not work in the iOS version (Last Updated: 2025/12/08)
• [Resolved] A bug in Teachme Player where SSO login may not work in the iOS version (Last Updated: 2025/12/08) Powered by Teachme Biz
• [Resolved] A bug that causes an error when extracting/clipping video from video capture (Last Updated: 2025/11/25)
• [Resolved] A bug that causes an error when extracting/clipping video from video capture (Last Updated: 2025/11/25) Powered by Teachme Biz
• [Resolved] An issue in the Android app where push notifications may not be received (Last Updated: 2025/11/26)
• [Resolved] An issue in the Android app where push notifications may not be received (Last Updated: 2025/11/26) Powered by Teachme Biz
• Overview and Schedule of Regular Maintenance (Last Updated: 2026/07/23)
• Overview and Schedule of Regular Maintenance (Last Updated: 2026/07/23) Powered by Teachme Biz
• [Resolved] An issue causing some features to malfunction (Last Updated: 2025/10/20)
• [Resolved] An issue causing some features to malfunction (Last Updated: 2025/10/20) Powered by Teachme Biz
• [Resolved/Residual Effects] Issue where revision history not saved with auto-publish approval workflow (Last Updated: 2025/10/20)
• [Resolved/Residual Effects] Issue where revision history not saved with auto-publish approval workflow (Last Updated: 2025/10/20) Powered by Teachme Biz
• [Resolved] Error may occur when extracting from video capture (Last updated:2025/10/29)
• [Resolved] Error may occur when extracting from video capture (Last updated:2025/10/29) Powered by Teachme Biz
• [Resolved] Tasks are being deleted under certain conditions when deleting folders (Last Updated: 2026/01/28)
• [Resolved] Tasks are being deleted under certain conditions when deleting folders (Last Updated: 2026/01/28) Powered by Teachme Biz
• [Resolved] Issue where errors may occur when uploading image or PDF files (Last updated: 2025/9/18)
• [Resolved] Issue where errors may occur when uploading image or PDF files (Last updated: 2025/9/18) Powered by Teachme Biz
• [Resolved] A bug where manual search function may not operate normally (Last Updated: 2025/9/18)
• [Resolved] A bug where manual search function may not operate normally (Last Updated: 2025/9/18) Powered by Teachme Biz
• [Resolved] Problems accessing Teachme Biz (Last updated: 2025/9/17）
• [Resolved] Problems accessing Teachme Biz (Last updated: 2025/9/17） Powered by Teachme Biz
• [Resolved] Bug where app operations are not accepted after initial login on iPadOS26 (Last updated: 2026/02/02)
• [Resolved] Bug where app operations are not accepted after initial login on iPadOS26 (Last updated: 2026/02/02) Powered by Teachme Biz
• [Resolved] Bug where steps may be deleted due to communication errors during manual sync (Last Updated: 2025/9/9)
• [Resolved] Bug where steps may be deleted due to communication errors during manual sync (Last Updated: 2025/9/9) Powered by Teachme Biz
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2025/9/2
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2025/9/2 Powered by Teachme Biz