Issues, Outages, and Maintenance

• [Ongoing] Issue with AI Search where unintended translation occurs when accessing manuals from search results (Last Updated: 2025/06/04)
• [Resolved] Issue where Teachme Biz TOP screen may not display properly (Last Updated: 2025/05/28)
• [Resolved] Issue where the Android app may crash when performing manual searches (Last updated: 2025/05/07)
• [Resolved] Issue with automatic translation for manuals duplicated from edit history (Last Updated: 2025/04/04)
• [Resolved] Issue with Manuals Restored from Edit History Not Opening in Mobile App (Last Updated: 2025/03/19)
• [Ongoing] Display Issues with Translation Button and Other Controls at Top of Manual Viewer Screen on iPadOS18 (Last Updated: 2025/02/06)
• [Resolved] Unable to Scroll Screen When Opening Public Folders Without Login (Last Updated: 2025/02/06)
• [Resolved] Issue of Duplicate Delivery of Training Course Expiration Notifications (Last Updated: 2025/02/03)
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2025/03/06
• [Ongoing] Issue with Internal Manual Embedded in External Sites Not Displaying (Last Updated: 2025/02/05)
• [Resolved] Bug: Edit history may not be recorded when using manual publication with approval workflow (Last updated: 2025/02/20)
• [Resolved] Issue of Duplicate Delivery of Training Course Expiration Notifications (Last Updated: 2025/01/08)
• [Resolved] Bug in Android App: Application May Crash After Wake-up During Slideshow (Last Updated: 2025/1/20)
• [Ongoing] When you edit images of the manual, where the app may forcefully close or prevent the edited images from being reflected in the manual. (Last updated: 2023/10/16)
• [Resolved with remaining impact] Page views could have been counted twice when viewing manuals through training screen (Last Updated: 2024/11/19)
• [Resolved with remaining impact] CSV of the report function does not properly reflect views from Teachme Biz for Salesforce.(Last updated: 2022/12/23)
• [Resolved] Temporary Suspension of Contact Form Due to Salesforce System Issues.(Last Updated: 2024/11/16)
• [Resolved] Bug where video files may not save to device when recording videos during manual editing on iOS app (Last updated: 2024/11/19)
• [Resolved] A bug in the Android app's video editor is causing videos to be converted into images under certain conditions(Last Updated: 2024/11/13)
• [Resolved] A bug is currently occurring where manuals may be created in folders other than the one specified in Android app (Last updated: 2024/10/21)
• [Resolved] Bug in Mobile App (iOS): Steps May Rearrange During Manual Editing Under Specific Operations.(last update: 2024/10/15)
• [Resolved]Unintended behavior of Teachme Biz page links on Android 12 and above (last update: 2024/10/03)
• Notice of Maintenance Cancellation | Updated 2024/09/18
• [Resolved] Bug with some delayed notifications. (Last updated: 2024/09/04)
• [Resolved] Failure of some functions to work properly (Last updated: 2024/08/29)
• [Resolved] Errors may occur during the use of Teachme Biz (Last updated: 2024/04/25)
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2024/03/13
• [Resolved] An issue where the Teachme Biz screen may not be displayed in some environments (Last updated: 2024/01/30)
• [Resolved] An issue where a password-restricted number of views of an externally Public-shared manual was recorded as higher than normal.(Last updated: 2024/01/25)
• [Resolved] Problems accessing Teachme Biz (Last updated: 2024/01/25）