[Resolved] Bug where saving 5 or more new steps added in the iOS app fails (Last updated: 2026/03/10)

Overview

When adding 5 or more new steps and then saving as a draft, or publishing/updating, the operation would fail and the manual would be saved in an incomplete state on the server, resulting in a "Processing failed" error.

In the case of a new manual, a manual containing only steps would be created on the server. In the case of an existing manual, while the steps themselves would be saved, they might not be arranged in the registered order.

Date/Time and Circumstances of Occurrence

2026/03/02 ~ around 2026/03/09 12:00

The issue has been resolved and the service is now functioning normally.

Scope of Impact

• iOS App Version 7.0.0

For Affected Customers

A fixed version of the app has been released. Please update your app to Version 7.1.0 or later.

Where can I update the app?

We sincerely apologize for any inconvenience this may have caused.
Thank you for your continued support of Teachme Biz.

Update History

2026/03/10 12:42 Updated upon release of fixed version (Version 7.1.0)
2026/03/05 18:54 Published