Overview
An issue occurred where certain video editing operations and user icon changes resulted in errors.
Date/Time and Details of Occurrence
June 1, 2026, approximately 15:13 – 15:43 (JST)
The issue has been resolved and the service is now operating normally.
For Customers Who Encountered This Issue
If a video upload is stuck in a processing state and not progressing,
we apologize for the inconvenience, but please delete the step containing the registered video and re-edit it.
We sincerely apologize for any inconvenience this may have caused.
We appreciate your continued use of Teachme Biz.
Update History
2026/06/01 18:58 Published
For inquiries regarding this matter (Japan, Thailand, Vietnam)
■Studist Japan
Use the Contact Form for inquiries regarding this matter.
Email: support@teachme.jp
■Studist Thailand
Email: support-global@teachme.jp
LINE Official Account: @studist.th
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Or add a friend via LINE ID: @studist.th (Please make sure to include the "@" symbol)
■Studist Vietnam
Please contact us at support-vn@teachme.jp.