Overview
After logging in via SSO, an issue was occurring where the error message "The combination of group name, username, and password could not be found. Please verify your information and try again." was displayed.
Date/Time and Circumstances of Occurrence
Around 2026/06/15 12:15 – around 2026/06/16 19:48
We sincerely apologize for the inconvenience this has caused our users.
We appreciate your continued use of Teachme Biz.
Update History
2026/06/16 18:30 Published
2026/06/16 20:34 Updated
For inquiries regarding this matter (Japan, Thailand, Vietnam)
■Studist Japan
Use the Contact Form for inquiries regarding this matter.
Email: support@teachme.jp
■Studist Thailand
Email: support-global@teachme.jp
LINE Official Account: @studist.th
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■Studist Vietnam
Please contact us at support-vn@teachme.jp.