Overview and Schedule of Regular Maintenance (Last Updated: 2026/10/19)

Thank you for your continued use of Teachme Biz and the Teachme series.

We perform regular Maintenance to upgrade the systems used by the Teachme series, improve stability and performance, and prevent issues.

During system Maintenance, services will be temporarily suspended. During this time, the Teachme series will be unavailable.
Manuals published outside of a Group using the external publishing feature will also become inaccessible.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Supported Environments and Apps

• Teachme Biz
• Teachme Player
• Teachme MySkill
• Teachme Process
• Teachme Communication
• Teachme Knowledge

Schedule

Maintenance is performed on the 4th Wednesday of every 3 months (January, April, July, and October), late at night (from Wednesday into Thursday).
Maintenance begins at midnight (0:00), with a service suspension of up to 4 hours.

Upcoming Scheduled Maintenance

Wednesday, October 28, 2026, late night: 24:00 – 28:00 (Thursday, October 28, 2026: 00:00 – 04:00)

※ Times are subject to change.

Future Scheduled Dates

• Wednesday, January 27, 2027
• Wednesday, April 28, 2027
• Wednesday, July 28, 2027
• Wednesday, October 27, 2027

Advance Notice

Approximately 10 days before each scheduled Maintenance, we will post announcements on the Status page and in the Information bar on Teachme Biz and the Help Center.
※ Maintenance may not take place on the scheduled date. In such cases, no announcement will be made.

For instructions on how to subscribe to the Status page, the applicable manual.

　▼How can I receive notifications about Maintenance?
　https://help.teachme.jp/hc/en-us/articles/12329081604121

Operations That Require Special Attention

Performing operations immediately before the service suspension may result in those operations not completing successfully, or completing with a delay after Maintenance has ended.

Examples:

• Registration/Export operations using CSV files
• Operations related to the manual archive feature
• Inviting users / updating or publishing manuals / distributing tasks, etc.

We apologize for the inconvenience, but please refrain from using Teachme Biz immediately before the service suspension.

Viewing Manuals During Maintenance

During Maintenance, manuals will not be accessible via web Browser or mobile app.
If you need to refer to a manual during the Maintenance window, please prepare in advance using one of the following methods.

• Export a manual as a PDF from your PC
  Can I Export and print a manual as a PDF?
  https://help.teachme.jp/hc/en-us/articles/900006442103
  
• Download cached content in the mobile app
  View manuals offline (Mobile App)
  https://teachme.jp/8/manuals/3204796

Update History

2025/10/29 Created
2025/12/02 Updated
2026/02/05 Updated
2026/02/24 Updated
2026/05/12 Updated
2026/05/19 Updated
2026/07/23 Updated
2026/10/09 Updated
2026/10/19 Updated