[Resolved] Bug where users may be logged out when using the Studio feature (Last updated: 2026/07/22)

2026-07-22 03:03:01 UTC 2026-07-22 04:20:32 UTC

Overview

We experienced an issue where users were being logged out of Teachme Biz when using the Studio feature.

Incident Date/Time & Conditions

July 22, 2026, approximately 07:10 – July 22, 2026, approximately 11:42

The issue has been resolved.

Affected Scope

  • General users in groups with IP address restrictions enabled

For Affected Customers

The issue has been resolved.
Please log in again and use the Studio feature.

We sincerely apologize for the inconvenience this has caused to our users.
Thank you for your continued use of Teachme Biz.

Update History

2026/07/22 12:10 Published

Asking the chatbot a question