Overview
An issue occurred where push notifications were not being delivered on the Android app.
Push notifications could not be received with certain combinations of Android OS versions and app versions.
Date and Situation
Identified on November 20, 2025
Resolved on November 26, 2025
Affected Scope
Some Teachme Biz Android apps
* This issue was confirmed to occur with the combination of Android 16 and Teachme Biz app version 6.6.1.
For Affected Customers
This issue has been fixed.
Perform one of the following operations.
- Update the app to Version 6.7.1 (released on 2025/12/01)
- Log out of the app and log in again
- Delete the app and reinstall it
We sincerely apologize for any inconvenience caused to our users.
For inquiries regarding this issue, please contact us through here.
Update History
2025/12/01 Updated
2025/11/26 Updated regarding recovery completion
2025/11/20 Published