Issues, Outages, and Maintenance

• [Resolved] Bug in Android App: Application May Crash After Wake-up During Slideshow (Last Updated: 2025/1/20)
• [Ongoing] When you edit images of the manual, where the app may forcefully close or prevent the edited images from being reflected in the manual. (Last updated: 2023/10/16)
• [Resolved with remaining impact] Page views could have been counted twice when viewing manuals through training screen (Last Updated: 2024/11/19)
• [Resolved with remaining impact] CSV of the report function does not properly reflect views from Teachme Biz for Salesforce.(Last updated: 2022/12/23)
• [Resolved] Temporary Suspension of Contact Form Due to Salesforce System Issues.(Last Updated: 2024/11/16)
• [Resolved] Bug where video files may not save to device when recording videos during manual editing on iOS app (Last updated: 2024/11/19)
• [Resolved] A bug in the Android app's video editor is causing videos to be converted into images under certain conditions(Last Updated: 2024/11/13)
• [Resolved] A bug is currently occurring where manuals may be created in folders other than the one specified in Android app (Last updated: 2024/10/21)
• [Resolved] Bug in Mobile App (iOS): Steps May Rearrange During Manual Editing Under Specific Operations.(last update: 2024/10/15)
• [Resolved]Unintended behavior of Teachme Biz page links on Android 12 and above (last update: 2024/10/03)
• Notice of Maintenance Cancellation | Updated 2024/09/18
• [Resolved] Bug with some delayed notifications. (Last updated: 2024/09/04)
• [Resolved] Failure of some functions to work properly (Last updated: 2024/08/29)
• [Resolved] Errors may occur during the use of Teachme Biz (Last updated: 2024/04/25)
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2024/03/13
• [Resolved] An issue where the Teachme Biz screen may not be displayed in some environments (Last updated: 2024/01/30)
• [Resolved] An issue where a password-restricted number of views of an externally Public-shared manual was recorded as higher than normal.(Last updated: 2024/01/25)
• [Resolved] Problems accessing Teachme Biz (Last updated: 2024/01/25）
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2024/02/08
• [Resolved] Errors may occur during the use of Teachme Biz (Last updated: 2023/11/07)
• [Resolved] An issue that may cause the app to force close when task receivers complete tasks in an iOS app. (Last updated: 2023/09/27)
• [Resolved] An issue that may prevent some functions from working properly. (Last updated: 2023/07/07)
• [Resolved] An issue that when a manual publish notification is sent to "All users that can edit this manual", the group administrator and sub-administrator may not be notified. (Last updated: 2023/07/06)
• [Resolved] Some processing may be delayed. (Last updated: 2023/07/04）
• [Resolved] An issue that may prevent opening some manual viewing screens in mobile apps. (Last updated: 2023/06/30)
• [Resolved] Some processing may be delayed. (Last updated: 2023/06/16）
• [Resolved]An issue that may cause steps to be added unintentionally in the manual editing screen of the iOS app. (Last updated: 2023/06/13)
• [Resolved] An issue where the breakdown of the number of users joining a folder may not be displayed correctly. (Last updated: 2023/06/07)
• Notice of temporary unavailability of service due to system maintenance | Scheduled on 2023/07/01
• [Resolved] Issue where mobile apps may not be able to view Public-shared manuals. (Last updated: 2023/05/09)