[Ongoing] Issue where accessing a manual displayed in Easy AI Search may cause some of the text expressions within the manual to change (Last updated: 2026/08/20)

2025-06-04 06:17:08 UTC 2026-08-20 09:26:06 UTC

About the Easy AI Search Specifications

The Easy AI Search feature is designed so that when you click on a manual displayed in the search results, the manual is shown in the same language as the language used for the question.

Issue

There is an issue where translation occurs even when the language of the question and the language of the manual are the same.

Example: If the manual is in English and the question is in English, the manual is re-translated into English even though no translation is necessary
(The wording may differ from the original text.)

Scope of Impact

- Teachme AI Easy AI Search feature (only for groups with the automatic translation feature enabled)

Related: Easy AI Search – Help Center | Teachme Biz
https://help.teachme.jp/hc/en-us/articles/45810619570457

Current Status

When asking questions in Japanese

Re-translation of the manual does not occur.

When asking questions in a language other than Japanese

Translation occurs even when the language of the question and the language of the manual are the same.
If the re-translation results in unnatural wording, please click the "Language Settings" button in the upper right corner of the screen and select "Show Original."

▼Translate the manual (Web browser)
https://teachme.jp/8/manuals/20925814

Update History

2026/08/20 Updated to reflect the latest status

2025/11/04 Partially updated to reflect investigation status

2025/06/04 Published

Asking the chatbot a question