Overview
A bug occurred where the number of views was counted twice when viewing manuals through the training screen in the web browser version.
Date and Time of Occurrence/Status
2024/04/23 14:52 - 2024/11/18 16:25 (JST)
The issue has been fixed to prevent double counting of views. However, the view counts that were doubled during the affected period have not been corrected.
Scope of Impact
* Report function view counts
* View counts on the manual list screen
To Affected Customers
When analyzing view counts during the affected period, please exclude duplicate data from web browser version views that are exact matches.
We sincerely apologize for any inconvenience caused to our customers.
For inquiries regarding this matter, please contact us through here.
Update History
2024/11/15 15:01(JST) Published
2024/11/19 09:40(JST) Updated to reflect resolution