Overview
An issue occurred where the same content may have been distributed multiple times in training course deadline notifications.
Date and Status of Occurrence
This was an issue that occurred at times when many Teachme Biz users set course deadlines, such as at the end of the month.
Scope of Impact
* Training course deadline notifications
Cause
The email sending process for deadline notifications experiences higher than expected load, causing email delivery to fail and retry repeatedly.
To Affected Customers
We sincerely apologize for any inconvenience caused to our customers.
For inquiries regarding this issue, please contact us through here.
Update History
2025/01/28 15:30 (JST) Create new
2025/02/03 14:00 Updated to resolved status