Overview
A bug occurred in the Android app where video data was converted to image data under the following conditions.
・When markings are added to videos using the web browser version
・When removing video segments or audio during re-editing on the Android app
Occurrence Time and Status
Occurred: Version 5.16.0 (released on 2024/07/16)
Fixed: Version 5.23.4 (released on 2024/11/13)
Affected Features
・Manual editing function
For Affected Users
A bug fix version has been released, so please update the app to Version 5.23.4 or later.
If immediate updating is difficult, please use applications other than the Android app when deleting video segments or audio during re-editing.
If encountering this issue, please restore the pre-edited video using the backup function.
Related: Restore manual from backup (Web Browser)
https://teachme.jp/8/manuals/9917832
We sincerely apologize for any inconvenience caused to our users.
For inquiries regarding this issue, please contact us through here.
Update History
2024/11/11 14:25 (JST) Published
2024/11/11 18:40 (JST) Updated
2024/11/13 11:30 (JST) Updated