Security

• Do you provide education or training for cybersecurity personnel?
• How is the security of terminals used for maintenance ensured as a service provider?
• Do you have an established system, regulations, and policies for information security?
• Do you store evidence needed for investigations in case of security incidents?
• When the service ends, is the information stored on the service properly discarded or returned?
• Are appropriate physical security measures in place where the system is installed?
• Where are the data centers located?
• Is the Information Security Basic Policy defined and published?
• How are notifications provided for new features, function updates, and maintenance?
• Are vulnerability management processes and patch application frequencies established?
• Is communication using secure protocols and encrypted?
• Please tell me about the service uptime rate and estimated recovery time after an outage
• Have you obtained official certifications from external organizations (such as ISMS)?
• Is the security checklist publicly available?
• Is there any material that provides an overview of security initiatives?
• How are outages and incidents notified?
• Do you perform regular service outages for maintenance?
• Does the data center meet the FISC (Financial Information System Center) security standards?
• Can you audit our office or data center for new contracts or contract renewals?
• Do you have appropriate measures in place against external attacks (unauthorized access, DDoS attacks, etc.)?
• Are regular vulnerability assessments conducted by third parties?
• Will content (text, images, videos) created in Teachme Biz be published or used without permission?