Service availability rate and estimated time for recovery after a failure

2022-04-22 09:31:39 UTC 2026-02-09 10:39:49 UTC

We have set a monthly service uptime rate of 99.5% as our SLA (Service Level Agreement) as a standard of service quality. Please note that we have not explicitly set an estimated time for recovery.

Please also refer to this article regarding our service quality guarantee system.


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