View Count
- Views by all users are included in the aggregation, regardless of whether they have an account or are logged in.
- All online views are aggregated, regardless of the viewing path, including manuals included in training courses or tasks.
* Views from the mobile app while offline are not included in the aggregation.
Related: Why don't the view counts match between "Usage," "Reports (Views)," and "Manual List"?
Search Log
- Searches by all users are included in the aggregation, regardless of whether they have an account or are logged in.
Searches in the following search boxes are aggregated.
・Manual > All (including advanced search)
・Manual > By Folder
・Manual > New Manuals
・External Public Folder Page
The following searches are not aggregated.
・Manual > Backup
・Manual searches performed for configuration purposes, such as when creating tasks
・Searches on external search engines
- "Hits" counts manuals that the searching user has viewing permission for.