Why don't the view counts match between "Usage," "Reports (Views)," and "Manual List"?

2021-04-06 06:33:26 UTC 2026-01-07 04:55:54 UTC

The values do not necessarily match due to the following specification differences.

"Usage" Screen

  • Reflection Timing: Data is reflected in real-time.
  • Count Conditions: Counted when a manual is opened.
    * Not counted in cases of errors such as lack of view permissions.
  • Count Period: Counts views for the current month.

    View contract details and usage status (Web Browser)

"Reports" "Views" Screen

  • Reflection Timing: Data is reflected every hour.
  • Count Conditions: Counts all requests that reach the Teachme Biz server.
    * Not counted in cases of errors such as lack of view permissions.
  • Count Period: Counts views for the period selected on the screen.

    View manual views report using report function (Web Browser)

"Manual List" Screen

  • Reflection Timing: Data is reflected in real-time.
  • Count Conditions: Counts all requests that reach the Teachme Biz server.
    * Not counted in cases of errors such as lack of view permissions.
  • Count Period: Counts views from when the manual was created to the present.

Note that all features count the following cases as views each time they occur.

  • Repeatedly reloading the browser
  • Changing the manual display format from List View to Slideshow
  • Switching languages with the auto-translation function
  • Performing PDF export

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