About Folders

Folder Overview

In Teachme Biz, folders are used to organize and categorize manuals within a group.
By adding users to folders, you can grant them permission to view and edit manuals within those folders.

Types of Folders

There are two types: Internal Folders and External Folders.

Related: What is the difference between Internal Folders and External Folders?
https://help.teachme.jp/hc/en-us/articles/900007185943

Folder Hierarchy

You can create subfolders. The hierarchy can go up to 5 levels of "parent folder-child folder."
Various permissions can be set at the parent folder level.

Related: How many folders and subfolders can be added?
https://help.teachme.jp/hc/en-us/articles/900005509726

Folder Limitations

Folder Settings and Management

Creating a Folder

When creating a new folder, you need to select whether it will be internal or external.
The folder type cannot be changed after creation.

Related: Create folder (Web Browser)
https://teachme.jp/8/manuals/4929440

User Permission Settings

Folder Administrator/Sub-administrator

These roles have folder management permissions and can change various settings.

Related: Please tell me more about folder settings
https://help.teachme.jp/hc/en-us/articles/14419216152985

Any user who has an email address registered in their user information can become a folder administrator (or sub-administrator).
There is no limit to the number of users who can be set as folder sub-administrators.

Related: Change or add Folder Administrator / Sub-administrator
https://teachme.jp/8/manuals/42395373/

General Users

General users can be granted either editor or viewer permissions for each folder.

• Editor: Can view manuals in the folder, edit all manuals, and create new manuals in the folder
• Viewer: Can view manuals in the folder

Related: Please tell me what users can do with different permission levels
https://help.teachme.jp/hc/en-us/articles/4403398967961

If a user has different permissions granted by different methods of folder participation, the stronger permission will be applied.

Adding and Removing Users

Adding Individual Users to a Folder

Related: Add or remove users from folder (Web Browser)
https://teachme.jp/8/manuals/4929449

Adding Teams to a Folder

By creating teams, you can grant permissions to multiple users at once as a team unit.

Related: Please tell me about teams
https://help.teachme.jp/hc/en-us/articles/28513829929369
Related: Add/exclude teams to folders (Web browser)
https://teachme.jp/8/manuals/42082645

Deleting Folders

When you delete a folder, the manuals within it are not deleted.
You can move the manuals to another specified folder during the deletion process.

Related: Delete a Folder (Web Browser)
https://teachme.jp/8/manuals/33826028
Related: Are manuals deleted when a folder is deleted?
https://help.teachme.jp/hc/en-us/articles/900006443603

Frequently Asked Questions

I logged into Teachme Biz but no manuals are displayed

• You might not have been added to any folder as a viewer or editor. Please check with your administrator.
• Folders might be hidden due to the Folder IP Restriction feature.
  • If Folder IP Restrictions are in use, folders will only be visible when accessed from approved IP addresses. Please check your network.
  • Please check with your administrator about the status of Folder IP Restrictions and the approved IP addresses.

I can view manuals, but the manual edit button is not displayed

• You might not be participating in any folder as an editor. Please consult with your administrator about changing your permissions (from viewer to editor) in the folders you participate in.
• If the manual edit button is only not displayed in the mobile app, the latest permission settings might not have been reflected in the app. Please try logging out and logging back in.

If you have any questions or need further assistance, please contact our support desk following the guidelines.
https://help.teachme.jp/hc/en-us/articles/4408344482201