System Requirements

2023-01-16 03:25:28 UTC 2024-06-04 07:33:53 UTC

・"◯" Available Function
・"ー" Unavailable Function
Recommended System Requirements: An environment to have an entirely usable and enjoyable service experience.
Minimum System requirements: An environment with certain restrictions, including limitations on specific functions.
*"Minimum System Requirements" may change with a 12-month prior notice.  Please consider migrating to the recommended system environment.

PC

OS Browser App Environment Usabillity Notes and Precautions
Manage
Setting
Create View
Basic Video

Windows10
*ver.1903 or higher
Windos 11

RAM:4GB or higher
HDD:4GB of available space


 

Chrome
latest version
Web Browser

Recommended To use image/video capture funcition,you need an Editor Plugin.
Edge
latest version

Windows 10
Windows 11

RAM:4GB or higher
HDD:4GB of available space
.NET Framework
4.5 or higher

-

Windows
Desktop App

Minimum - -

We stopped implementing any new function on the Windows Desktop app.

If you need to reinstall the app.

mac OS Safari
latest version
Web Browser Recommended Image/video capture functions are unavailable.
Chrome
latest version

Mobile Devices (Smartphone/Tablet)

OS Browser App Environment Usabillity Notes and Precautions
Manage
Setting
Create View
Basic Video

iOS

iOS 15-17
iPad OS 15-17

-

iOS App

Version 5.5.0 or higher

Recommended - All the functions for creating and viewing are fully available.
To manage setting please use Web Browser app.
*Video editing function is not available for Android 9.0.
**Android devices that can't run Google Play Store are not supported.

Android

Android 8.0-14

Android App

Version 5.4.1 or higher

iOS

iOS 15-17

Safari
latest version
Mobile
Browser
Recommended - - -

Task and training course manuals can't be viewed.

*Use with a browser installed on an iPad device is not supported.
 Please consider using the mobile app.

Android

Android 8.0-14

Chrome
latest version

NOTES

  1.  The recommended and minimum system requirements may change. We appreciate your understanding in advance.
  2.  Recommended and minimum system requirements indicate that correct service operation has been verified in this environment during the developing process. However, even if the system requirements are met, users' environment and other settings may prevent correct operation.
  3.  Thin client and virtual OS environment are not supported.
  4.  We cannot reply to inquiries about using service or outage occurrence on unsupported devices, operating systems, or browsers.
  5.  The recommended monitor size is at least WXGA (1280×720).
  6.  Zooming out on Browsers may cause styling issues.
  7. The version of Java installed on the PC is not specified.