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  3. Device and System Requirements
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    System Requirements

    2023-01-16 03:25:28 UTC 2023-09-01 02:05:07 UTC

    ・"◯" Available Function
    ・"ー" Unavailable Function
    ・Recommended System Requirements: An environment to have an entirely usable and enjoyable service experience.
    ・Minimum System requirements: An environment with certain restrictions, including limitations on specific functions.
    *"Minimum System Requirements" may change with a 12-month prior notice.  Please consider migrating to the recommended system environment.

    PC

    OS Browser App Environment Usabillity Notes and Precautions
    Manage
    Setting    		 Create View
    Basic Video

    Windows10
    *ver.1903 or higher
    Windos 11

    RAM:4GB or higher
    HDD:4GB of available space


     

    		 Chrome
    latest version     		Web Browser

         		Recommended ◯ ◯ ◯ ◯ To use image/video capture funcition,you need an Editor Plugin.
    Edge
    latest version

    Windows 10
    Windows 11

    RAM:4GB or higher
    HDD:4GB of available space
    .NET Framework
    4.5 or higher

    		 -

    Windows
    Desktop App

    		 Minimum - ◯ ◯ -

    We stopped implementing any new function on the Windows Desktop app.

    If you need to reinstall the app.
    mac OS Safari
    latest version     		Web Browser Recommended ◯ ◯ ◯ ◯ Image/video capture functions are unavailable.
    Chrome
    latest version

    Mobile Devices (Smartphone/Tablet)

    OS Browser App Environment Usabillity Notes and Precautions
    Manage
    Setting    		 Create View
    Basic Video

    iOS

    iOS 15-16
    iPad OS 15-16

    		 -

    iOS App

    		 Recommended - ◯ ◯ ◯ All the functions for creating and viewing are fully available.
    To manage setting please use Web Browser app.
    *Video editing function is not available for Android 9.0.
    **Android devices that can't run Google Play Store are not supported.

    Android

    Android 8.0-13

    Android App

    iOS

    iOS 15-16

    		 Safari
    latest version     		Mobile
    Browser    		 Recommended - - - ◯

    Task and training course manuals can't be viewed.

    *Use with a browser installed on an iPad device is not supported.
     Please consider using the mobile app.

    Android

    Android 8.0-13

    		 Chrome
    latest version

    NOTES

    1.  The recommended and minimum system requirements may change. We appreciate your understanding in advance.
    2.  Recommended and minimum system requirements indicate that correct service operation has been verified in this environment during the developing process. However, even if the system requirements are met, users' environment and other settings may prevent correct operation.
    3.  Thin client and virtual OS environment are not supported.
    4.  We cannot reply to inquiries about using service or outage occurrence on unsupported devices, operating systems, or browsers.
    5.  The recommended monitor size is at least WXGA (1280×720).
    6.  Zooming out on Browsers may cause styling issues.
    7. The version of Java installed on the PC is not specified.

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