I can no longer log in from a device I was using with Access Authorization Management (formerly: Device Restriction). What should I do?

2021-04-06 06:33:37 UTC 2026-05-15 06:20:15 UTC

The following causes are possible.

  • The identification code (formerly: device ID) was changed due to a device change, app reinstallation, or similar action
  • The device registration was deleted

Please follow the steps below to obtain the identification code of the app you are using, and contact your group administrator or group sub-administrator.

 ▼Obtaining the identification code (device ID)
 Mobile app: https://teachme.jp/8/manuals/9920280


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