My browser shows a blank white screen when accessing Teachme Biz. What should I check?

2021-07-15 02:29:31 UTC 2026-01-20 00:49:42 UTC

If Teachme Biz appears as a blank white screen, please check the following:

Check and Update Your Browser Version

If your browser version is outdated, Teachme Biz may not display properly. Check and update your browser version from your browser settings.

  • Google Chrome: Settings > About Chrome
  • Microsoft Edge: Settings > About Microsoft Edge
  • Safari: Apple menu > General > Software Update

Related: System Requirements for Teachme Biz
https://help.teachme.jp/hc/en-us/articles/14572215297305

Enable JavaScript

If JavaScript is restricted, Teachme Biz may not display properly. Enable JavaScript from your browser settings.

  • Google Chrome: Settings > Privacy and Security > Site Settings > JavaScript
  • Microsoft Edge: Settings > Cookies and Site Permissions > JavaScript
  • Safari: Preferences > Security > Enable JavaScript

Check Browser Extensions

Some extensions may interfere with JavaScript operation. If JavaScript doesn't work, Teachme Biz won't display properly. Turn off extensions from your browser settings.

  • Google Chrome: Settings > Extensions > Manage Extensions
  • Microsoft Edge: Settings > Extensions
  • Safari: Settings > Extensions

Check Network and Security Software Settings

Your company's network or security software may be blocking access to Teachme Biz. Check with your IT department to confirm that access to Teachme Biz is allowed.

Related: What URLs and ports should be allowed to access Teachme Biz?
https://help.teachme.jp/hc/en-us/articles/900005507666


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