Error Display When the Video Limit is Reached
When the number of uploaded videos reaches the limit (100%), the following error message will be displayed, and you will no longer be able to add videos to covers or steps.
- When it appears: When saving a manual as a draft, publishing, or duplicating it
- Message content
- Web browser version: The upload limit for videos has been reached. No more videos can be registered.
- Mobile app: The manual could not be uploaded because the number of videos that can be registered has exceeded the limit.
▼ What is the maximum number of videos that can be uploaded, and which videos are counted toward the upload limit?
https://help.teachme.jp/hc/en-us/articles/900006443483
If the video upload limit has been reached, you can address this using the following methods.
Delete Videos
Delete Videos Registered in a Manual
Deleting videos registered in a manual will reduce the number of registered videos.
▼Replace/Delete Registered Images and Videos (Web Browser Version)
https://teachme.jp/8/manuals/8080589/
How to Identify Manuals with Videos Registered on Covers or Steps
You can use the manual list to identify manuals that contain videos.
▼Export manual list (Web Browser)
https://teachme.jp/8/manuals/5619046/
- Only group administrators, deputy administrators, folder administrators, or deputy folder administrators can export the list
- The number of videos included in each manual can be checked in the "videos" column
- Manuals with "TRUE" in the "archived" column have been archived
To avoid accidentally deleting videos that are in use, we recommend deleting from archived manuals first
▼ What does each item in the data mean when the manual list is exported?
https://help.teachme.jp/hc/en-us/articles/900005507846
Delete Videos from the Clipboard
Deleting unnecessary videos registered in the clipboard will reduce the number of registered videos.
▼Use clipboard function (Web Browser)
https://teachme.jp/8/manuals/11054649
Add a Paid Option
Increase Movie Upload Limit
By adding the paid option "Increase Movie Upload Limit," you can expand the maximum number of video uploads.
Please refer to the following for information on how to request a quote and apply.
▼ How do I change my plan or add options?
https://help.teachme.jp/hc/en-us/articles/900006442483
Teachme AI Video Pro
If you have subscribed to Teachme AI's Creation Pro, Utilization Pro, or Premium plan, you can upload an unlimited number of videos.
▼ [Overview] Teachme AI
https://help.teachme.jp/hc/en-us/articles/29512820683801
Frequently Asked Questions
Q. If the video upload limit is reached, will I be unable to create new manuals or add steps?
A. You can still create new manuals and steps that do not include videos.
Q. Can video uploads be restricted based on the total storage used by videos uploaded so far?
A. There is no limit on the total storage capacity of videos that can be uploaded within a group.
However, individual storage limits are set for each video.
▼ What are the limits and restrictions for images and videos?
https://help.teachme.jp/hc/en-us/articles/900006441863