A message containing "Access Restrictions" or "Pending Approval" is displayed and login is not possible. What should I do?

2023-12-06 10:01:10 UTC 2026-01-20 01:55:04 UTC

 

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If you see any of the following messages, access from your account and device has been restricted:

  • Your device's access to the group has been suspended.
  • Service usage with this account has been suspended.

Please ask your company's group administrator or sub-administrator to reactivate your access.

Information to provide to the administrator

  • Your account name or email address
  • The type of device and application you are using
    Example: Using Google Chrome on Windows PC, using the mobile app on an Android smartphone

Information for administrators

Temporarily Suspending or Deleting Access from Any Device (Web Browser)
https://teachme.jp/8/manuals/41165858
What information is shown as "Device used"?
https://help.teachme.jp/hc/en-us/articles/4402392365337


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