[Ongoing] iOS app may force close immediately after startup. (Last updated: 2022/09/06)

2022-08-26 08:57:52 UTC 2022-10-20 07:26:31 UTC

Overview

There is an issue that may cause the iOS app to force close immediately after launch.

Occurrence Status

Details are being investigated.

Impact Range

・iOS app Version 4.7.0

Related: https://apps.apple.com/jp/app/teachme-biz/id683050928

What should I do if I am affected?

Please uninstall the iOS app and reinstall it to see if this resolves the issue.

*If you are using the device restriction function, you will be able to log in to the app by contacting the group administrator or sub-administrator in your company and registering the device ID of the app you are using after reinstalling it.
Related: Locate your device ID (iOS version)
https://teachme.jp/8/manuals/9920280

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.