[Resolved] iOS app may force close immediately after startup. (Last updated: 2023/06/30)

2022-08-26 08:57:52 UTC 2023-06-30 02:53:10 UTC


There was an issue that may cause the iOS app to force close immediately after launch.

Occurrence Status

The application had been modified to prevent similar problems in the future.

Impact Range

・iOS app Version 4.7.0

Related: https://apps.apple.com/jp/app/teachme-biz/id683050928

What should I do if I am affected?

In version 5.6.1 or later of the application, the application will not force close even if a similar data inconsistency occurs, but will prompt the user to log out once for normal startup.
Please update the application.

Related: Mobile app displays "Failed to read local data. Please log out." What should I do?

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.

Update History

2023/06/20 Changed issue status to "Resolved".
2023/06/21 Changed issue status to "Ongoing".
2023/06/30 A similar issue (1 case of discovery) that occurred in the modified version of the app (Version 5.6.1) has been removed from the postscript and updated to "Resolved" as the relevance could not be confirmed.