[Resolved]Manuals containing videos that meet certain conditions did not display properly in the Web browser and mobile browser. (Last updated: 2022/08/03)

2022-07-22 02:46:29 UTC 2022-10-20 07:22:39 UTC


Manuals containing videos that met certain conditions in the Web browser and mobile browser did not display properly and could not be viewed or edited.

Occurrence Time / Status

2022/07/20 14:03~2022/07/21 19:13 (JST)

The issue has been resolved, and the service is back to normal.

Impact Range

・Manual view function

・Manual edit function

Related: Create and edit manual (Web Browser)

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.