■Incident
Around 2026/05/13 16:30–16:55, there was an issue causing delays in some processes. The issue has since been resolved.
Around 2026/05/13 16:30–16:55, there was an issue preventing normal connections to Teachme Biz. The issue has since been resolved.
The cause is currently under investigation.
We sincerely apologize for the inconvenience this has caused to our users.
Update History
2026/05/13 16:40 Initial post
2026/05/13 16:56 Recovery report
For inquiries regarding this matter (Japan, Thailand, Vietnam)
■Studist Japan
Use the Contact Form for inquiries regarding this matter.
Email: support@teachme.jp
■Studist Thailand
Email: support-global@teachme.jp
LINE Official Account: @studist.th
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Or add a friend via LINE ID: @studist.th (Please make sure to include the "@" symbol)
■Studist Vietnam
Please contact us at support-vn@teachme.jp.