Overview
When using the image or video editing function in the Web Browser version of Teachme Biz, single-byte spaces within the text were converted into a "+" sign during re-editing.
Once you save changes after single-byte spaces were converted into "+" icon, all single-byte spaces will also be converted into "+" sign during re-editing in other apps (mobile apps or Windows Desktop app).
Occurrence Time / Status
The issue was resolved on 2022/2/4 at 14:50 (JST)
The issue is currently resolved, but the single-byte spaces already converted into "+" signs during the re-editing must be corrected manually.
Impact Range
・Image editing function
・Video editing function
What should I do if I am affected?
If you notice that the "+" sign has been added within the text instead of the single-byte space, please delete "+" sign and re-enter the single-byte space.
We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.