[Ongoing] Issue with Internal Manual Embedded in External Sites Not Displaying (Last Updated: 2025/02/05)

2025-01-22 07:58:54 UTC 2025-02-05 07:00:06 UTC

Overview

Internal manuals embedded in external sites are not displaying on those external sites.

Time of Occurrence and Status

Currently Occurring

Cause

Impact of Browser Specification Changes

Scope of Impact

* Manual embedding function

For Affected Customers

Instead of using embedding tags, please consider setting up regular manual URLs as links and accessing Teachme Biz through these links for viewing.

Additionally, for customers with Public Access Restriction +, temporarily moving the affected manuals to an external folder with referrer restrictions will allow internal users to view the content while avoiding the impact of this issue.

Create folder (Web Browser)
https://teachme.jp/8/manuals/4929440
* Please select "External Public Folder" on the STEP3 screen

Restrict access with a specific referrer URL or password (Web Browser)
https://teachme.jp/8/manuals/10033436
* Please register your company's portal page URL on the STEP8 screen

Change manual folder (Web Browser)
https://teachme.jp/8/manuals/4929397

We sincerely apologize for any inconvenience caused to our customers.
For inquiries regarding this issue, please contact us through here.

Update History

2025/01/22 17:50(JST) Create new 

2025/02/05 16:00(JST) Added cause