[Resolved] An issue where the breakdown of the number of users joining a folder may not be displayed correctly. (Last updated: 2023/06/07)

2023-05-28 23:59:33 UTC 2023-06-07 01:19:01 UTC

Overview

In the 'All folders' section of the group settings screen, there was a display fault in which members joining in 'Guest team' created before 2020/07/19 were counted as 'Guest'.

2023-06-06_20h20_44.png

Occurrence Time / Status

2022/09 ~ 2023/05/25
The issue has been resolved.

What should I do if I am affected?

Update the folder or team information to show the correct number.
Please try one of the following actions to check if the issue is resolved.

Update the folder's user joined or team joined

Adding or excluding users or teams from a folder

View and update folder settings (Web Browser)
https://teachme.jp/8/manuals/4929542

Add or remove users from folder (Web Browser)
https://teachme.jp/8/manuals/4929449

Update the user joined of the team

Add or exclude users from teams.

Manage user teams (Web Browser)
https://teachme.jp/8/manuals/4929282

 

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.