Overview
There was an issue where the Public-shared manuals cannot be viewed on the mobile app before login.
On devices with the Teachme Biz mobile app installed, tapping a link to an Public-shared manuals may have automatically launched the mobile app.
If you are not logged into the mobile app at this time, the following issues may have occurred.
・The manual is displayed without a cover page or step information.
・An error message is displayed prompting the user to log in.
Occurrence Time / Status
Occurrence: Version 5.3.0 or later
Impact Range
・Public-shared folder
What should I do if I am affected?
Please update the application to Version 5.3.2 or later.
If you are unable to update the application immediately, please use the following methods to resolve or work around the issue.
・Log in to the mobile app and tap the link.
・View the manual using a mobile browser.
Related articles: System Requirements
https://help.teachme.jp/hc/en-us/articles/14572215297305
We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.
Update History
2023/05/09 Changed issue status to Resolved.