Understanding 'Unsynced' Status in the Mobile App.

2022-11-02 05:44:24 UTC 2024-10-08 04:42:54 UTC

Overview

What are "Unsynced Manuals"?

The mobile app is not designed to constantly synchronize data between the device (local data) and the server.

Therefore, depending on the operation, the data on the device may not match the data on the server.
This is the state of "Unsynced Manuals".

Detailed Specifications

About "Unsynced manuals exist"

When there are unsynchronized manuals, a message "Unsynced manuals exist" is displayed under "Edited on this device" in the "Create" tab.

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How to synchronize manuals on the mobile app

For information on how to synchronize manuals on the mobile app, please refer to the following manual:

▼ Synchronize manuals (Mobile app)
https://teachme.jp/8/manuals/31353143

When a message is displayed while re-editing an existing manual

When the data on the server and the data on the device do not match, a message may be displayed asking you to select which data to save.

There are two types of messages, and in either case, you can choose whether to prioritize the data on the device or the data on the server.

1. "Data with a new last updated is saved on the Web. Please select an action."

iOS

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Android

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  • "Overwrite and save iPhone data (Overwrite and save data on device)": Applies the data on the device to the server.
  • "Sync with Web data": Discards the data on the device and applies the data from the server to the app.
  • "Cancel": The message disappears. No data overwriting or applying occurs. The same message will be displayed again when you save a draft or publish.

2. This manual has not been synched with the date on the Web. Would you like to sync it now?

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  • "Cancel": The message disappears. No data overwriting or applying occurs. If you want to prioritize saving the data on the device, tap "Cancel" and then perform "Update" or "Save draft".
  • "Yes": Discards the data on the device and applies the data from the server to the app.