Image
| Limitations, Restrictions | ||
Image upload |
Total Number (per group) | No limit |
| Total Size (per group) | No limit | |
| Size (per cover/step) | Max 20MB | |
| Size (per icon) | Max 5MB | |
| File Type | png, jpg, HEIC * | |
* HEIC format images can only be uploaded from iOS apps.
Video
| Limitations, Restrictions | |||
All Apps |
Basic | Total Number (per group) | Max 1,000 *1 |
| Total Size (per group) | No limit | ||
| Size (per video file) | Max 4GB | ||
| Number of markings and subtitles (per video file) | Please refer to the following for details: ▼How many marking scenes and subtitle tracks can I add per video? https://help.teachme.jp/hc/en-us/articles/900005511226 |
||
Web Browser |
Length (per video file) |
While uploading | 20 min |
| While editing | 20 min | ||
| When extracting from video (source) | Max 2GB | ||
| When extracting from video (outcome) | 20 min | ||
| File Type *3,4,5 | When uploading | mp4, mov, m4v, qt, avi | |
| When extracting from video | mp4, mov, m4v, qt | ||
Teachme AI |
Length (video file) *2 |
When generating semi-automatically with Video pro (source) | Max 2GB |
| File Type *3,4,5 | When using with Video Pro (source) | mp4, mov, m4v, qt | |
Editor Plugin |
Length (per video file) |
When capturing screen | 10 min |
| When extracting from video (outcome) | 10 min | ||
Windows Desktop App |
Length (per video file) |
When uploading | 20 min |
| When editing | 10 min | ||
| When extracting from video (source) | No Limit *6 | ||
| When extracting from video (outcome) | 10 min | ||
| When capturing screen | 10 min | ||
| File Type *3,4,5 | When uploading | mp4, mov, m4v, qt, avi | |
| When extracting from video | mp4, mov, m4v, avi, wmv | ||
iOS App |
Length (per video file) |
When uploading | 10 min |
| When editing | 10 min | ||
| When extracting from video (source) | No Limit *6 | ||
| When extracting from video (outcome) | 10 min | ||
| File Type *3,4 | When uploading and extracting from video | mp4, mov, m4v | |
Android App |
Length (per video file) |
When uploading | 10 min |
| When editing | 10 min | ||
| When extracting from video (source) | No Limit *6 | ||
| When extracting from video (outcome) | 10 min | ||
| File Type *3,4 | When uploading and extracting from video | mp4, 3gp |
Notes
*1 Videos in archived manuals and those registered in the clipboard are also counted towards the total.
If you want to upload more than 1,000 videos, you can increase the limit by signing up for an
additional subscription option, "Movie Plus".
Please refer to the manual below on how to check your usage status:
▼View contract details and usage status (Web Browser)
https://teachme.jp/8/manuals/7584314
If you subscribe to Teachme AI's Video Pro plan, you can upload unlimited video.
▼What is Teachme AI?
https://help.teachme.jp/hc/en-us/articles/33655402323225
*2 For videos with a large amount of conversation, errors may occur even if the video meets this restriction.
Please delete unnecessary parts or split the video into segments of about 10-20 minutes.
▼The generation by Teachme AI is not working well. What should I do?
https://help.teachme.jp/hc/en-us/articles/34226455240857
*3 You cannot upload an audio-only file, even if the file type (extension) is supported.
The file must be a video file that contains pictures (images, videos, animations).
*4 Videos with the "AV1" codec cannot be registered on any device.
*5 Video encoded in H.263 and HDR format cannot be uploaded by PC.
*6 When extracting from video, a warning message displayed if the source video exceeds 20 minutes.
- Even if the above requirements are met, you may not be able to upload video depending on methods used for uploading and editing them.
When preparing numerous or paid images, videos, etc., please create a sample video in advance to confirm that you can register and edit as intended. - Depending on the length and size of the video and your usage environment, it may take a long time to process the video. If the process is delayed, consider canceling the process, and reducing the length of the original video.
▼Teachme Biz - System Requirements
https://help.teachme.jp/hc/en-us/articles/14572215297305