Images
| Limits, Maximums | ||
Image Registration |
Total number of images per group | No limit |
| Total image storage per group | No limit | |
| File size per cover or step image | Up to 20 MB | |
| File size per icon image | Up to 5 MB | |
| File extensions | png, jpg, HEIC ※ | |
※ HEIC format images can only be registered via the iOS app.
Videos
| Limits, Maximums | |||
|---|---|---|---|
All Apps (Common) |
Basic Information | Total number of videos per group | Up to 1,000 videos ※1 |
| Total video storage per group | No limit | ||
| File size per cover or step video | Up to 4 GB | ||
| Number of markings and subtitles per video |
Please refer to the following for details. ▼How many markings and subtitles can be added per video? https://help.teachme.jp/hc/en-us/articles/54687781960601 |
||
Web Browser Version |
Duration and file size per cover or step video | Registration only | 20 minutes |
| When editing video | 20 minutes | ||
| When trimming video (source) | Up to 2 GB | ||
| When trimming video (output) | 20 minutes | ||
| Supported file extensions ※3, 4 | Registration | mp4, mov, m4v, qt, avi | |
| Video trimming | mp4, mov, m4v, qt | ||
Teachme AI |
Duration and file size per video used for semi-automatic generation |
Registration | 45 minutes ※2 |
| Registration | Up to 2 GB | ||
|
Supported file extensions ※3, 4, 5 |
Registration | mp4, mov, m4v, qt | |
Mobile App |
Duration per cover or step video | Registration only | 10 minutes |
| When editing video | 10 minutes | ||
| When trimming video (source) | No limit ※5 | ||
| When trimming video (output) | 10 minutes | ||
| Upload to Media Library / Generate from Video with AI | Up to 2 GB | ||
| Supported file extensions ※3, 4 | Registration, video trimming (iOS app) | mp4, mov, m4v | |
| Registration, video trimming (Android app) | mp4, 3gp | ||
| Upload to Media Library / Generate from Video with AI | mp4, mov, m4v |
Notes
※1 Videos registered in archived manuals or clipboards are also counted.
The limit can be expanded in increments of 1,000 videos by adding the paid option "Movie Limit Increase."
Related: The video registration limit has been reached. What should I do?
https://help.teachme.jp/hc/en-us/articles/4402479700249
If you have subscribed to the Teachme AI options "Creation Pro," "Utilization Pro," or "Premium," unlimited uploads are available.
Related: [Overview] Teachme AI
https://help.teachme.jp/hc/en-us/articles/29512820683801
※2 If there is a large amount of dialogue or actions, an error may occur even if the video meets this limit.
Please remove unnecessary sections or split the video into segments of approximately 10–20 minutes.
※3 Even if the file extension matches, audio-only files that do not contain any visual content (images, video, or animation) cannot be registered.
※4 Videos with the "AV1" codec cannot be registered on any device.
- Even if the limits are met, videos may not be uploadable depending on how they were created or edited.
If you are preparing a large number of, or paid, images or videos, please prepare a sample video in advance and verify that it can be registered and edited as intended. - Depending on the length and size of the video and your usage environment, processing long videos may take considerable time.
If processing does not complete in a reasonable time, consider canceling the process, shortening the original video, and re-registering it.
※5 When using semi-automatic generation from a video already registered in a cover or step, it can be used regardless of the original video's file extension.
▼Supported Devices/OS and Recommended Environment List
https://help.teachme.jp/hc/en-us/articles/14572215297305