Images
| Limits, Upper Bounds | ||
Image Registration |
Total number of images per group | No limit |
| Total image storage per group | No limit | |
| File size per cover or step image | Up to 20 MB | |
| File size per icon image | Up to 5 MB | |
| File extensions | png, jpg, HEIC * | |
* HEIC format images can only be registered from the iOS app.
Videos
| Limits, Upper Bounds | |||
|---|---|---|---|
Common to All Apps |
Basic Information | Total number of videos per group | Up to 1,000 videos *1 |
| Total video storage per group | No limit | ||
| File size per cover or step video | Up to 4 GB | ||
| Number of markings and subtitles per video |
Please refer to the following for details. ▼How many markings and subtitles can be added per video? https://help.teachme.jp/hc/en-us/articles/54687781960601 |
||
Web Browser Version |
Duration and file size per cover or step video | Registration only | 20 minutes |
| When editing video | 20 minutes | ||
| When clipping video (source) | Up to 2 GB | ||
| When clipping video (output) | 20 minutes | ||
| Supported file extensions *3, 4 | Registration | mp4, mov, m4v, qt, avi | |
| Video clipping | mp4, mov, m4v, qt | ||
Teachme AI |
Duration and file size per video used for semi-automatic generation |
Registration | 45 minutes *2 |
| Registration | Up to 2 GB | ||
|
Supported file extensions *3, 4, 5 |
Registration | mp4, mov, m4v, qt | |
Mobile App |
Duration per cover or step video | Registration only | 10 minutes |
| When editing video | 10 minutes | ||
| When clipping video (source) | No limit *5 | ||
| When clipping video (output) | 10 minutes | ||
| Upload to Media Library / Generate from Video with AI | Up to 2 GB | ||
| Supported file extensions *3, 4 | Registration, video clipping (iOS app) | mp4, mov, m4v | |
| Registration, video clipping (Android app) | mp4, 3gp | ||
| Upload to Media Library / Generate from Video with AI | mp4, mov, m4v |
Notes
*1 Archived manuals and videos registered in the clipboard are also counted.
The limit can be extended in increments of 1,000 videos by adding the paid option "Movie Limit Increase".
Related: The video registration limit has been reached. What should I do?
https://help.teachme.jp/hc/en-us/articles/4402479700249
If you have subscribed to the Teachme AI options "Creation Pro", "Utilization Pro", or "Premium", unlimited uploads are available.
Related: [Overview] Teachme AI
https://help.teachme.jp/hc/en-us/articles/29512820683801
*2 If there is a large amount of dialogue or actions, errors may occur even with videos that meet this limit.
Please remove unnecessary sections or split the video into segments of approximately 10 to 20 minutes.
*3 Even if the file extension matches, audio-only files that do not contain visual content (images, video, animation) cannot be registered.
*4 Videos with the "AV1" codec cannot be registered on any device.
- Even if the limits are met, videos may not be uploadable depending on how they were created or edited.
If you are preparing a large number of images or videos, or paid media, please prepare a sample video in advance and verify that registration and editing work as intended. - Depending on the length and size of the video and your environment, processing long videos may take a significant amount of time.
If processing does not complete after a long wait, consider canceling the process, shortening the original video, and re-uploading.
*5 When using semi-automatic generation from a video already registered as a cover or step, it can be used regardless of the original video's file extension.
▼Supported Devices/OS and Recommended Environment List
https://help.teachme.jp/hc/en-us/articles/14572215297305