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When I click the Manual URL, a login screen appears and I cannot view the Manual. What should I do?

2021-04-06 06:32:42 UTC 2026-10-31 15:37:08 UTC

Introduction

In Teachme Biz, there are Internal folders and Folders released outside, each with a different manual release method.

Related: What is the difference between an Internal folder and a Folder released outside?
https://help.teachme.jp/hc/en-us/articles/900007185943

If a login screen is displayed, the Manual is likely released in an Internal folder, and you are probably accessing it without being logged into Teachme Biz.

Log in to view a Manual

In Teachme Biz, except for Manuals that are released outside, you must be invited as a user to a Group and log in to view Manuals.

If you have already been invited, please check whether you can view the Manual by logging in.

Related: Log into the Group (Web Browser)
https://teachme.jp/8/manuals/4929434/
Related: Log in / Log out (Mobile App)
https://teachme.jp/8/manuals/3204696/

If you have not been invited, please ask your company's Teachme Biz Administrator to invite you.

Related: I cannot log in. What should I do?
https://help.teachme.jp/hc/en-us/articles/900005507706

When a login screen is displayed for a Manual released outside

Manuals in a Folder released outside can be viewed without logging in.

If you are prompted to log in despite accessing a URL shared as a Manual released outside, please check the following with the user who instructed you to view the Manual.

  • Whether the Manual URL is correct
  • Whether the Manual has been moved to an Internal folder

[For Manual creators and Administrators] Release a Manual outside so it can be viewed without logging in

Please move the Manual to a Folder released outside.

If no Folder released outside exists, please create a new one and then move the Manual.
An existing Internal folder cannot be changed to a Folder released outside.

Related: Change manual folder (Web Browser)
https://teachme.jp/8/manuals/4929397

Related: Create folder (Web Browser)
https://teachme.jp/8/manuals/4929440
 →On the STEP 3 screen, please select "Folder released outside"


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