When I click on a manual URL, a login screen appears and I cannot view the manual. What should I do?

2021-04-06 06:32:42 UTC 2026-01-12 05:13:43 UTC

Introduction

Teachme Biz has group-shared folders and public-shared folders with different manual publishing methods.

Related: What is the difference between internal and public folder?
https://help.teachme.jp/hc/en-us/articles/900007185943

If a login screen is displayed, the manual is likely published in a group-shared folder and you are accessing it without logging into Teachme Biz.

Log in to view manuals

In Teachme Biz, except for manuals published for outside release, you need to be invited to the group as a user and log in to view manuals.

If you have already been invited, please check if you can view the manual by logging in.

Related: Log in to a group (Web Browser)
https://teachme.jp/8/manuals/4929434
Related: Log in / Log out (Mobile App)
https://teachme.jp/8/manuals/3204696

If you have not been invited, please request an invitation from your company's Teachme Biz administrator.

Related: I can't log in. What should I do?
https://help.teachme.jp/hc/en-us/articles/900005507706

When login screen appears for outside release manuals

Manuals in public-shared folders can be viewed without logging in.

If login is required despite the URL being shared as an outside release manual, please check the following with the user who instructed you to view the manual.

  • Whether the manual URL is correct
  • Whether the manual has been moved to a group-shared folder

[For manual creators and administrators]Make manual available for outside release without login

Move the manual to a public-shared folder.

If there is no public-shared folder, create a new one and then move the manual.
Existing group-shared folders cannot be changed to public-shared folders.

Related: Change manual folder (Web Browser)
https://teachme.jp/8/manuals/4929397

Related: Create folder (Web Browser)
https://teachme.jp/8/manuals/4929440
 > Select "Public-shared folder" on the STEP3 screen


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