General
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The system requirements are as follows.
▼List of system requirements
https://help.teachme.jp/hc/en-us/articles/14572215297305 -
For examples of environments where Teachme Biz cannot be used, please refer to the following.
▼Please tell me about environments where Teachme Biz cannot be used
https://help.teachme.jp/hc/en-us/articles/44099467480857 - The recommended connection speed for video playback is approximately 3 Mbps or more.
PC
- Thin clients and virtual OS environments are not supported.
- The recommended monitor size is WXGA (1280×720) or higher.
- The display may become distorted when zoomed in using a browser.
- There are no specific requirements for the version of Java installed on the PC.
- There are no PC performance requirements for the operating environment, but using the following as a guideline will help ensure a comfortable experience.
- Viewing manuals, editing manuals without AI, and other basic features: 8 GB or more
- Advanced features such as video editing and manual creation/editing with Teachme AI: 16 GB or more
※These are guidelines only and do not guarantee stable operation.
iOS
- There are no particular points to note.
iPadOS
- The iOS app is available.
- Use via a browser installed on an iPad device is not supported.
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From a specific OS version onward, the menu position differs due to iPadOS specifications.
▼Why does the operation menu look different on some iPads?
https://help.teachme.jp/hc/en-us/articles/45182822481305
Android
Prerequisites
Even with the same OS version, Android devices may differ in detailed internal specifications depending on the manufacturer and model, which may affect the use of the Teachme Biz app.
Is the device compatible with the Google Play Store?
If not compatible, the Teachme Biz app cannot be installed.
Are there any errors or malfunctions when performing video preparation, recording, registration, editing, playback, and other tasks following the same steps as actual use?
If the device has proprietary video processing specifications, errors or malfunctions may occur.
If the cause is the device's proprietary specifications, the Teachme Biz app cannot prevent such issues from occurring.
If you plan to use video features, please rent or purchase one of the applicable Android devices in advance and perform thorough prior testing to ensure there are no issues with its use.
▼Are there any devices known to have model-specific issues?
https://help.teachme.jp/hc/en-us/articles/41273550298265
▼Upload video (Mobile App)
https://teachme.jp/8/manuals/7899343
▼Edit video (Mobile App)
https://teachme.jp/8/manuals/8084803
Reference: Examples of confirmed issues
Due to differences in detailed internal specifications by manufacturer and model, the following types of issues have been confirmed.
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The video codec (compression format) used by the device is not supported by the Android OS, making it impossible to register videos recorded on that device to Teachme Biz.
What video codecs can be registered in Teachme Biz?
https://help.teachme.jp/hc/en-us/articles/35702963664665
Frequently Asked Questions
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Can you verify device operation if we provide the devices before implementation?
We are unable to perform such verification on our end.
Please conduct actual operation testing on your own as needed.
Please note that Teachme Biz offers a 14-day free trial.
For more details, please refer to the following.
▼Is it possible to try the service before implementing it?
https://help.teachme.jp/hc/en-us/articles/900005509226 -
What should I check if I experience performance delays or malfunctions?
Please refer to the following.▼What should I check first if I experience performance delays or malfunctions?
https://help.teachme.jp/hc/en-us/articles/59814951447193