Preventing a "set it and forget it" situation
"Introducing a convenient tool will solve the problem" is a common misconception.
A tool only delivers value when it is used effectively over time.
It is important to regularly check usage status — whether monthly, semi-annually, or at other intervals — and consider whether any action is needed.
Learn about the analytics features in Teachme Biz
https://help.teachme.jp/hc/en-us/articles/44699366016537
Checking the status of manual creation
By exporting the manual list CSV, you can get an overview of the current state of your manuals.
Keep your manuals in good shape by issuing instructions to create any missing manuals or to update any that have become outdated.
Export manual list (Web Browser)
https://teachme.jp/8/manuals/5619046
Checking manual viewing status
Using the report feature, you can check viewing status by manual and by viewer.
A manual that no one reads serves no purpose, no matter how much effort went into creating it.
Check whether manuals are being viewed as intended, and if not, investigate the reasons — keeping your manuals active and useful.
View manual views report using report function (Web Browser)
https://teachme.jp/8/manuals/6684384
Can I view detailed user viewing activity?
https://help.teachme.jp/hc/en-us/articles/900005509386
Checking user activity status
The user usage details CSV allows you to check information such as each user's last access date and time, and the number of manuals they own.
Verify whether creation is progressing as intended, and check whether any accounts need to be newly granted or removed.
Export user usage details (Web Browser)
https://teachme.jp/8/manuals/9040403