Error Message When Video Upload Limit is Reached
When the number of video uploads reaches the limit (100%), the following error message is displayed, and you will no longer be able to add videos to the cover or steps.
- Timing of display: When saving a manual draft, publishing, or duplicating
- Message content
- Web browser version: The limit for the number of video uploads has been reached. No more videos can be registered.
- Mobile app: Unable to upload the manual because the number of videos that can be registered has exceeded the limit.
▼About video upload limit and what videos are counted
https://help.teachme.jp/hc/en-us/articles/900006443483
When the video upload limit is reached, you can take the following actions.
Delete Videos
Delete Videos Registered in the Manual
Deleting videos registered in the manual can reduce the number of video uploads.
▼ Replace/Delete Registered Images and Videos (Web Browser Version)
https://teachme.jp/8/manuals/8080589
How to Identify Manuals with Videos Registered in the Cover or Steps
You can use the manual list to identify manuals that contain videos.
▼ Export manual list (Web Browser)
https://teachme.jp/8/manuals/5619046
- Only group administrators/sub-administrators or folder administrators/sub-administrators can output
- The "videos" column shows the number of videos included in each manual
- Manuals with "TRUE" in the "archived" column are archived
To avoid accidentally deleting videos in use, it is recommended to delete from archived manuals
▼ What does each item mean when exporting the manual list as a CSV?
https://help.teachme.jp/hc/en-us/articles/900005507846
Delete Videos in the Clipboard
Deleting unnecessary videos registered in the clipboard can reduce the number of video uploads.
▼ Use clipboard function (Web Browser)
https://teachme.jp/8/manuals/11054649
Add a Paid Option
Increase Movie Upload Limit
By subscribing to the paid option "Increase Movie Upload Limit", you can expand the limit on the number of video uploads.
Please refer to the following for a quote and how to apply.
▼ Please tell me how to change plans and add options (Japanese Article)
https://help.teachme.jp/hc/ja/articles/900006442483
Teachme AI Video Pro
If you have subscribed to Teachme AI's Creation Pro, Utilization Pro, or Premium Plan, you can upload unlimited videos.
▼Please tell me about Teachme AI's features and available plans.
https://help.teachme.jp/hc/en-us/articles/29512820683801
FAQ
Q. When the video upload limit is reached, can I no longer create manuals or add steps?
A. It is still possible to create new manuals or steps that do not contain videos.
Q. Is the upload of videos limited by the total volume of videos uploaded so far?
A. There is no limit to the total volume of videos that can be uploaded within the group.
However, there is an individual capacity limit for each video.
▼ What kind of limitations are there for images and video?
https://help.teachme.jp/hc/en-us/articles/900006441863