Introduction
If you have questions or need help with Teachme Biz, please make use of the Help Center.
How to open the Help Center from Teachme Biz
You can open the Help Center from the "? mark" in the upper right corner of the Teachme Biz screen.
In the web browser version, click the "? mark" and select "Help Center Top" from the menu that appears.
The menu also displays help pages related to the screen currently being shown.
When "Usage Tips" (the orange "?") is displayed on the Top Page, you can open it from "Help Center" in that menu.
Web Browser Version
Mobile App / Mobile Browser
What you can find in the Help Center
In addition to feature specifications, you can also find usage know-how and the latest information.
| Category | Content |
|---|---|
| Getting Started Guide | Key concepts and operations everyone should know first, organized by role |
| Explore Features | Overview, features, specifications, and troubleshooting for Teachme Biz |
| Contracts & Billing | Contracts, billing, applications, and security check information |
| Learn Usage Know-How & Case Studies | Operation and creation know-how, usage case studies |
| For Those on a Free Trial | FAQ for the free trial |
| Information | Updates, incidents, and Maintenance information |
| Release Notes | Release information by app |
| Events & Seminars | Events and seminars (ongoing and past videos) |
| Video Lectures | Video Manual on how to use features |
How to find information in the Help Center
Browse the FAQ
We have compiled frequently asked questions about Teachme Biz.
Please check here first.
Search by Category
You can find the information you need by browsing the displayed content.
Search by Keyword
You can search for the information you need using free-text keywords.
Searching with multiple words separated by spaces makes it easier to find what you are looking for.
Example
✓ Manual Image Multiple
- How to register multiple images in a manual at once
View in Another Language
- Help Center (English)
https://help.teachme.jp/hc/en-us - Help Center (Thai)
https://help.teachme.jp/hc/th
You can also switch the display language from the screen.
If your issue could not be resolved
Please feel free to contact us via our contact form.
https://studist.my.site.com/tmbsupport/s/
Related:
Contact Guidelines
https://help.teachme.jp/hc/en-us/articles/4408344482201