Email Types and Recipients
System Notifications Such as Login Information
Sender address: information@teachme.jp
Recipients: Users who have registered an email address in Teachme Biz
Related: List of system notification emails sent from Teachme Biz
https://help.teachme.jp/hc/en-us/articles/7900696772377
Important Notices from the Operating Company
Sender address: support@cs.teachme.jp
Recipients: Primarily the contract administrator
Latest News on Updates, Events, and More
Sender address: info@cs.teachme.jp
Recipients: Primarily group administrators and sub-administrators
Breaking News on Critical Incidents and Maintenance Information
Until 2026/08/31
Sender address: noreply@mail.status-teachme.jp
Recipients: Those who have subscribed to receive notifications on the Teachme Biz Status Page (old)
Related: Register for Status Page Notification Email
https://teachme.jp/8/manuals/16905319
From 2026/09/01 (registration available from 2026/08/03)
Sender address: noreply@status-page.statuspal.io
Recipients: Those who have subscribed to receive notifications on the Teachme Biz Status Page (new)
Related: Register for Status Page Notification Email
https://teachme.jp/8/manuals/48839395
Correspondence from the Support Desk
Sender address: support@teachme.jp
Recipients: The email address provided at the time of inquiry
If You Are Not Receiving Emails
Please refer to the article below to identify the cause and find solutions for not receiving emails.
Related: I am not receiving emails from Teachme Biz. What should I do?
https://help.teachme.jp/hc/en-us/articles/900005508026