We provide a list organized by feature.
The sender address for all emails is information@teachme.jp.
Login
| Action / Situation | Subject | To | CC |
|---|---|---|---|
| Confirm Group ID from the login screen | [Teachme] [Important] Notice of Confirm group ID | The entered E-Mail Address | - |
| Administrator changes a user's login Password | [Teachme] [Important] Notice of login Password change for Group "(Group Display Name)" | The target user | - |
| Administrator resets the Password of a user without a registered E-Mail Address *1 | [Teachme] [Important] Notice of login Password change for Group "(Group Display Name)" | The user whose Password was reset | Group administrator *2 |
| A user's account information is updated | [Teachme] [Important] Notice of account information update | The user whose account information was updated | - |
| Password inquiry from the login screen | [Teachme] [Important] Notice of Reset Password | The user who made the Password inquiry | - |
| A user without a registered E-Mail Address makes a Password inquiry from the login screen | [Teachme] [Important] A user has requested a Password reset | Group administrator | Group sub-administrator |
| 3 days before the QR code login expiration date | [Teachme] QR code login expiration dates are approaching | Group administrator | Group sub-administrator |
Notes
*1: Users without a registered E-Mail Address cannot reset their own Password, so the Group administrator or sub-administrator must perform the Password reset on their behalf.
Reference: Reset the Password of a user without a registered E-Mail Address (Web browser version)
*2: The Group administrator is only notified when the Password reset was performed by a Group sub-administrator.
Group Settings
| Operation | Subject | To | CC |
|---|---|---|---|
| Create a Group (handled by our team) | [Teachme] Notice of the login info. | E-mail address of the person who applied for group creation | - |
| Change Group ID | [Teachme] [Important] Group ID has been changed | All users in the Group | - |
| Add user*1 | [Teachme] Welcome to Teachme! | Users added to the group*2 | - |
| Send re-invitation notification email | [Teachme] [Re-notification] Welcome to Teachme! | Users who have not logged in*3 | - |
| CSV batch registration*4 | [Teachme] Users' info batch update completed | User who performed CSV batch registration | - |
| Change Group administrator | [Teachme] You have been set as the administrator of group "(Group Display Name)" | New Group administrator | Previous Group administrator |
| Add group sub-administrator | [Teachme] You have been set as the sub-administrator of group "(Group Display Name)" | Added Group sub-administrator | - |
| Remove Group sub-administrator | [Teachme] You have been removed as sub-administrator of group "(Group Display Name)" | Former Group sub-administrator who was removed | - |
Notes
*1: Not applicable if "Send email after registration is complete" is not selected.
*2: Not applicable if the user does not have a registered e-mail address.
*3: Not applicable if the account is suspended or if no e-mail address is registered.
*4: Depending on settings, registration can be done without sending a notification.
Reference: Bulk update user information
Manual
| Operation | Subject | To | CC |
|---|---|---|---|
| Release Manual*1 | [Teachme] "(Manual name)" has been released | When released via web browser version: Users and Teams selected as notification recipients When released via other than web browser version: Users who have joined the folder where the released manual is stored |
- |
| Update Manual*1 | [Teachme] "(Manual name)" has been updated | When released via web browser version: Users and Teams selected as notification recipients When released via other than web browser version: Users who have joined the folder where the released manual is stored |
- |
| A comment is posted*2 | [Teachme] A comment has been posted on "(Manual name)" | Owner | - |
| Receive a Good Job!*2 | [Teachme] "(Manual name)" received a Good Job! | Owner | - |
| Request permissions to view *3 | [Teachme] Request for permission to view | Folder administrator of the folder where the manual is stored | Folder sub-administrator |
Notes
※1：If you wish to receive notifications, you need to perform the operation to send notifications when publishing or updating a Manual.
[Web Browser version]Notify that a Manual has been "published" or "updated"
[iOS version]Create and edit a Manual
[Android version]Create and edit a Manual
※2：When performed by the Owner, no notification is sent to themselves.
※3：What is "Request permissions to view" and what should I do?
Folder
| Action | Subject | To | CC |
|---|---|---|---|
| Set folder administrator | [Teachme] You have been set as the administrator of the folder "(Folder name)" | The folder administrator who was set | - |
| Remove folder administrator | [Teachme] You have been removed as the administrator of the folder "(Folder name)" | The former folder administrator who was removed | - |
| Add folder sub-administrator | [Teachme] You have been set as a sub-administrator of the folder "(Folder name)" | The folder sub-administrator who was added | - |
| Remove folder sub-administrator | [Teachme] You have been removed as a sub-administrator of the folder "(Folder name)" | The former folder sub-administrator who was removed | - |
| Folder Move Failed | [Teachme] Folder Move Failed | The folder administrator who was set | - |
Release Outside
| Action/Status | Subject | To | CC |
|---|---|---|---|
| External Views reached 80%※1 | [Teachme] The number of public views allowed is approaching its upper limit. | Group administrator | Group sub-administrator |
| External Views reached 100%※1 | [Teachme] The number of public views allowed reached its upper limit. | Group administrator | Group sub-administrator |
Notes
※1：Notifications are sent once per month for each threshold.
Additionally, even if the Views limit is changed mid-month, the same e-mail will not be sent again.
Task Feature
| Action/Status | Subject | To | CC |
|---|---|---|---|
| Task delivered | [Teachme] Task "(Task name)" has been delivered | User who delivered the task | Users with folder management permissions for the target delivery folder*1 |
| Task received | [Teachme] Task "(Task name)" has been delivered from (Task sender) | User who received the task | - |
| Task reverted to pre-delivery status | [Teachme] Task "(Task name)" has been reverted to pre-delivery status | User who reverted the task to pre-delivery status | Users with folder management permissions for the target delivery folder*1 |
| Task archived | [Teachme] Task "(Task name)" has been archived | User who archived the task | Users with folder management permissions for the target delivery folder*1 |
| Task deleted | [Teachme] Task "(Task name)" has been deleted | User who deleted the task | Users with folder management permissions for the target delivery folder*1 |
| Sender sends a message to users who received the task | [Teachme] (Message sender) has sent a message regarding task "(Task name)" | User who sent the message | Users with folder management permissions for the target delivery folder*1 |
| Sender sends a message to users who received the task | [Teachme] A message regarding task "(Task name)" has arrived from (Message sender) | User who received the message | - |
| Recipient sends a message to the user who delivered the task | [Teachme] A message regarding task "(Task name)" has arrived from (Message sender) | User who delivered the task | Users with folder management permissions for the target delivery folder*1, User who sent the message |
| Around 9:10 AM daily*2 | [Teachme] Task deadline notification | Users who received the task*3 | - |
Notes
*1: Users with folder management permissions include folder administrators and sub-administrators, as well as group administrators and sub-administrators who have joined the folder.
However, this does not include group administrators and sub-administrators who have joined the folder as a team rather than as individuals.
*2: Notifications are sent from the day before the task deadline until one month after the task deadline has passed.
*3: Users who have already completed the task, have a suspended account, or are not participating in the folder are excluded.
Training
| Action/Status | Subject | To | CC |
|---|---|---|---|
| User added as course participant | [Teachme] Course "(Course name)" has been delivered. | User added as a course participant | - |
| Manual added to enrolled course | [Teachme] A course manual has been added to the "(Course name)" course. | Users enrolled in the target course | - |
| There are participants who have not completed the course 87 hours before the due date*1 | [Teachme] The deadline for the "(Course name)" course is approaching. | Users enrolled in the target course | - |
| There are participants who have not completed the course 9 hours after the due date*1 | [Teachme] The deadline for the "(Course name)" course has passed. | Users enrolled in the target course | - |
Notes
*1: The notification is sent only once.
Approval workflow
| Action | Subject | To | CC |
|---|---|---|---|
| Applicant submitted or resubmitted an approval request | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver | - |
| Approver approved and advanced to the next approval stage | [Teachme] Manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual became ready to release | [Teachme] Manual "[Manual Title]" has been approved | Applicant | - |
| Approver gave final approval and the manual was automatically released | [Teachme] Manual "[Manual Title]" has been approved and released | Applicant | - |
| Approver sent the manual back for revisions | [Teachme] The approval request for manual "[Manual Title]" has been sent back | Applicant | - |
| Administrator suspended the workflow | [Teachme] The approval workflow for manual "[Manual Title]" has been suspended | Applicant | - |
| Applicant resumed the workflow | [Teachme] An approval request for manual "[Manual Title]" has been received | Approver* | - |
| Applicant resumed the workflow | [Teachme] The approval workflow for "[Manual Title]" has been resumed | Applicant | - |
* When the workflow is resumed, the notification is sent to the approver of the stage that was pending approval at the time of suspension.
If the approver for that stage was changed during the suspension, the notification will be sent to the updated approver.
Access Approval Management
| Action | Subject | To | CC |
|---|---|---|---|
| When a user submits a request | [Teachme] An access approval request has been received from 〇〇 | Group administrator | Group sub-administrator |
| When a user's request is approved | [Teachme] Access request for mobile app was approved | The user who submitted the request | - |
| When a user's request is denied | [Teachme] Access request for mobile app was denied | The user who submitted the request | - |
| When an administrator manually registers a Specific Code and approves it | [Teachme] Access from mobile app was approved | The user who submitted the request | - |
| When an administrator denies a request at a time other than when the user's request was received | [Teachme] Access from mobile app was denied | The user who submitted the request | - |
| When an administrator changes the status of a request from approved to pending | [Teachme] Access from mobile app has been restricted | The user who submitted the request | - |
※E-mail notifications for the Access Approval Management feature can be turned ON/OFF.
The default setting is OFF.
Configure Email Notifications for Access Approval Management (Web Browser)
Auto-Translation Feature
| Action | Subject | To | CC |
|---|---|---|---|
| CSV registration of Translation dictionary (success) | [Teachme] Translation dictionary update completed | The user who performed the CSV registration | - |
| CSV registration of Translation dictionary (failure) | [Teachme] Failed to update translation dictionary | The user who performed the CSV registration | - |
API Integration
| Status | Subject | To | CC |
|---|---|---|---|
| 7 days and 14 days before the Client ID expiration date | [Teachme] [Important] The API Integration Client ID expiration date is approaching | Group administrator | Group sub-administrator |