Types of emails and recipients
Various system notifications such as login information
Sender address: information@teachme.jp
Recipients: Users registered with email addresses in Teachme Biz
Related: What system notification emails are sent from Teachme Biz?
https://help.teachme.jp/hc/en-us/articles/7900696772377
Important announcements from the operating company
Sender address: support@cs.teachme.jp
Recipients: Primarily contract administrators
Announcements of the latest information such as updates and events
Sender address: info@cs.teachme.jp
Recipients: Primarily group administrators and sub-administrators
Urgent notifications of important outages or maintenance
Sender address: noreply@mail.status-teachme.jp
Recipients: Those who have registered to receive notifications on the Teachme Biz Status Page
Related: Register for Status Page Notification Email
https://teachme.jp/8/manuals/42628808
Contacts from the support desk
Sender address: support@teachme.jp
Recipients: Email address entered when making an inquiry
What to do if you are not receiving emails
Please check the following article to identify the cause and solution for not receiving emails.
Related: What should I do if I'm not receiving emails from Teachme Biz?
https://help.teachme.jp/hc/en-us/articles/900005508026