Cannot upload images and videos

If you cannot upload image or video files, please check the following items:

・Check if the image or video is saved on your device (locally)
　Files on the network cannot be uploaded.
　Please save them to your device (locally) first.

・Check if your operating environment meets the system requirements
　Verify if your OS and browser meet the recommended system requirements.

　◎System Requirements page
　https://help.teachme.jp/hc/en-us/articles/14572215297305

・Try using a different browser

・Disable browser add-ons
　You don't need to delete the add-ons. Just try disabling them.
　After disabling, restart your browser.

・Clear browser cookies and cache
　Please note that deleting cookies may affect other services,
　such as losing form input information (input history).

・Temporarily disable security software
　※Please do this at your own discretion.

If the issue persists after checking the above items, please contact support.

◎Contact Form
https://studist.my.site.com/tmbsupport/s/
【Please include the following information in your inquiry】
　・Results of checking the above items
　・The specific operation method when you tried to upload images or videos
　・OS type/version and browser type/version of your device
　・If an error message is displayed, include its content and a screenshot showing the error