When I try to 'Save Draft' or 'Upload' a manual, I see 'Failed to upload to server.' error message

2021-04-06 06:33:52 UTC 2026-01-19 14:47:17 UTC

Please check the following:

 ・Whether the size of images or videos registered in the manual exceeds the limit

  ◎Is there an upper limit/restriction on image and video data capacity?
  https://help.teachme.jp/hc/en-us/articles/900006441863

 ・(If you are using an Android device)
  Try reducing the resolution of the video before registering it to Teachme Biz

 ・Check if the title or description contains emojis/device-dependent characters/special characters
  (If they contain emojis/device-dependent characters/special characters, please remove them)

 ・Try saving or uploading images and videos one by one as a workaround


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