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Can single sign-on integration be used even when an invalid E-Mail Address is registered as a Salesforce username?

2021-04-06 06:31:35 UTC 2026-10-31 15:36:21 UTC

Yes, it is possible.
If an invalid E-Mail Address is registered as the Salesforce username, please set up Single Sign-On between Salesforce and Teachme Biz using an integrated ID.

Related: When setting up Single Sign-On with Salesforce, what should I select for the subject type? (Web Browser version)
https://help.teachme.jp/hc/en-us/articles/4415388025497

If Single Sign-On integration using an integrated ID is not possible and you need to set up Single Sign-On with Teachme Biz using an invalid E-Mail Address, please contact us in advance via the Contact form with the following information.
We will check for alternative solutions and whether there is any service impact on Teachme Biz as a whole.

  • Group number
  • Number of invalid E-Mail Addresses you wish to register
  • Background on why invalid E-Mail Addresses must be registered
    Example: An invalid E-Mail Address is registered as the Salesforce username.
    It cannot be changed to a valid E-Mail Address due to operational reasons in Salesforce.
    Additionally, Single Sign-On integration using an integrated ID is not possible due to constraints with other services.

Contact form
※ If you have any attachments, please contact the support desk by e-mail at support@teachme.jp.

Related: Salesforce Single Sign-On Setup (Web Browser)
https://teachme.jp/8/manuals/42394178/


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